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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Electronics & Technology/Computing

Lenovo Recalls ThinkPad Laptops Due to Fire Hazard

Agency Publication Date: February 6, 2018
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Summary

Lenovo is recalling approximately 78,000 ThinkPad X1 Carbon 5th Generation 14-inch laptops because an unfastened screw can damage the battery. This damage can cause the battery to overheat, creating a fire hazard for consumers. These laptops were sold in silver and black between December 2016 and November 2017 for between $1,100 and $2,600. Lenovo will provide a free inspection and repair for all affected units.

Risk

A loose internal screw can puncture the laptop's battery, leading to overheating and potentially causing the device to catch fire. While no incidents have been reported in the United States, this defect poses a serious safety risk during use or charging.

What You Should Do

  1. Identify your laptop model and machine type by checking the label on the bottom of the device for the product name '5th Generation Lenovo ThinkPad X1 Carbon' and machine types 20HQ, 20HR, 20K3, or 20K4.
  2. Check the manufacturing date code on the bottom of the laptop to see if it falls between 16/12 (December 2016) and 17/10 (October 2017).
  3. Visit https://support.lenovo.com/X1C_5GEN_RECALL and enter your serial number (S/N) found on the bottom of the laptop to confirm if your specific unit is included in the recall.
  4. If your laptop is included in the recall, stop using it immediately and contact Lenovo to locate the nearest authorized repair center for a free inspection and repair.
  5. You can contact Lenovo Services at 800-426-7378 (available 24/7), visit an authorized Warranty Services Provider, or go to www.lenovo.com and click on 'Products and Services' to access the recall section.
  6. For additional questions, contact the CPSC Hotline at 800-638-2772.

Your Remedy Options

🔧Free Repair

Consumers should immediately visit https://support.lenovo.com/X1C_5GEN_RECALL to see if their laptop is included in the recall and for assistance in locating the nearest authorized repair center for inspection and repair. If the laptop is included in the recall, stop using it immediately.

Contact: Lenovo Services at 800-426-7378, 24 hours a day, seven days a week, or an authorized Warranty Services Provider or online at https://support.lenovo.com/X1C_5GEN_RECALL or www.lenovo.com and click on Products and Services to access the recall section.

Affected Products

Product: ThinkPad X1 Carbon Laptops (5th Generation)
Model:
20HQ
20HR
20K3
20K4
Date Ranges: December 2016 through October 2017 (Manufacture Dates), December 2016 through November 2017 (Sale Period)

Product Images

Photo of Lenovo ThinkPad X1 Carbon (5th Gen.) Silver Version

Photo of Lenovo ThinkPad X1 Carbon (5th Gen.) Silver Version

Photo of Lenovo ThinkPad X1 Carbon (5th Gen.) Black Version

Photo of Lenovo ThinkPad X1 Carbon (5th Gen.) Black Version

Picture identifying the laptop machine type, serial number, and date of manufacture. (Silver model)

Picture identifying the laptop machine type, serial number, and date of manufacture. (Silver model)

Picture identifying the laptop machine type, serial number, and date of manufacture.  (Black model)

Picture identifying the laptop machine type, serial number, and date of manufacture. (Black model)

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 18094
Status: Active
Manufacturer: Lenovo PC, of Hong Kong
Sold By: Lenovo.com, CDW, Insight, Connection, Zones, and to other PC resellers from December 2016 through November 2017 for between $1,100 and $2,600.
Manufactured In: China
Units Affected: About 78,000 (In addition, about 5,500 were sold in Canada)
Distributed To: Nationwide
Importer: Lenovo Inc., of Morrisville, N.C.
Contact: Lenovo Services at 800-426-7378, 24 hours a day, seven days a week, or an authorized Warranty Services Provider or online at https://support.lenovo.com/X1C_5GEN_RECALL or www.lenovo.com and click on Products and Services to access the recall section.
Agency Last Updated: February 6, 2018

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response