Lennox is recalling approximately 1,650 Ductless Single-Zone and Multi-Zone heat pumps because internal electrical components can fail and cause the units to overheat. There have been two reports of overheating in Canada, including one incident where a fan blade and motor caught fire. These outdoor units were sold at independent Lennox dealers nationwide between January 2016 and November 2019 for between $8,700 and $15,550. Consumers can receive a free replacement for the affected outdoor heat pump unit.
The unit's internal electrical components can fail and melt, which has led to reports of a motor catching fire and a hole melting through the motor housing.
Consumers should immediately contact their installing servicer, dealer, or contractor to arrange for a free replacement of the outdoor unit. While awaiting replacement, consumers should monitor the recalled heat pumps while they are being operated and keep foliage and other flammable items at least 24 inches away from the recalled units. Lennox is contacting all known independent dealers about the recall directly. The dealers will contact individual consumers to arrange for recalled outdoor units to be removed and replacement units to be installed.
Recalled Lennox Ductless Heat Pumps- MPA048S4S MPA048S4M
Recalled Lennox Ductless Heat Pumps- MPA018S4M
Recalled Lennox Ductless Heat Pumps- Nameplate
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response