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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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High RiskNHTSA
Vehicles/Trucks & SUVs

Mercedes-Benz USA, LLC: Latch May Allow Rear Door To Open While Driving

Agency Publication Date: September 9, 2024
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Summary

Mercedes-Benz USA, LLC is recalling 134 vehicles, including certain 2019-2023 G 550 and 2019-2022 G63 AMG models, that received a replacement door latch during a previous service visit or recall repair. The right-side rear door latch may have internal components that prevent the door from latching properly or opening as intended. Dealers will replace the affected right-side rear door latches free of charge to ensure the safety of all occupants.

Risk

The rear door may appear to be closed even when the latch is not fully engaged, which could cause the door to open unexpectedly while the vehicle is in motion, increasing the risk of injury or a crash. Additionally, damaged latch components may prevent someone from opening the rear door from the inside, creating a safety hazard in an emergency.

What You Should Do

  1. Identify if your vehicle is affected: This recall specifically targets 2019-2023 Mercedes-Benz G 550 and 2019-2022 G63 AMG vehicles that have had a rear door latch replaced during a previous service or under recall 21V-353.
  2. Contact an authorized Mercedes-Benz dealer to schedule a free replacement of the right-side rear door latch.
  3. If your vehicle was previously repaired under recall 21V-353, you must still have this new remedy completed to ensure the door latches correctly.
  4. Contact Mercedes-Benz USA customer service at 1-800-367-6372 for more information regarding this recall.
  5. For additional questions or to check your VIN, contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”งFree Repair

Free replacement of the right-side rear door latch.

How to: Contact an authorized Mercedes-Benz dealer to have the right-side rear door latch replaced at no cost.

Affected Products

Product: 2019-2023 Mercedes-Benz G 550
Product: 2019-2022 Mercedes-Benz G63 AMG

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24V659000
Status: Active
Manufacturer: Mercedes-Benz USA, LLC
Sold By: authorized Mercedes-Benz dealers
Units Affected: 134 vehicles(134% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: October 11, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Distributed To: Nationwide
Agency Last Updated: October 15, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response