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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Tools & Hardware/Power Tools

Kobalt Cordless Electric Pole Saws Sold Exclusively at Lowe's Stores Recalled Due to Laceration Hazard; Distributed by Hongkong Sun Rise Trading

Agency Publication Date: September 23, 2020
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Summary

Hongkong Sun Rise Trading is recalling approximately 106,400 Kobalt brand 40-volt lithium-ion 8-inch cordless electric pole saws because the internal switch can fail under heavy loads. This defect can cause the saw to continue running even after the user releases the trigger, creating a serious laceration hazard. There have been 65 reports of the saws failing to stop, although no injuries have been reported yet. These black and blue pole saws were sold at Lowe's stores and online from March 2017 through October 2019 for about $180, and consumers should stop using them and contact the company for a free repair.

Risk

The saw's trigger switch can fail while cutting under a heavy load, causing the blade to continue spinning after the user attempts to turn it off. This unexpected operation poses a severe laceration risk to the operator or bystanders, with 65 incidents of the saw failing to stop already reported.

What You Should Do

  1. Check your pole saw for the 'Kobalt' brand name on the side of the unit and verify if it is an 8-inch cordless model with a 40-volt lithium-ion battery.
  2. Look on the side of the guide bar near the oil cap to find the item number and date code; affected units have item numbers 796791, 1083769, 970801, 812419, or 812424, and date codes ranging from 01/01/17 to 02/28/19.
  3. Immediately stop using the recalled pole saw to prevent the risk of a laceration injury.
  4. Contact Hongkong Sun Rise Trading at 855-378-8826 (Monday–Thursday 9 a.m. to 8 p.m. ET, or Friday–Sunday 9 a.m. to 5 p.m. ET) or visit www.greenworkstools.com and click on 'Important Safety Notice' to receive a free repair.
  5. Call the CPSC Hotline at 800-638-2772 if you have additional questions regarding this safety recall.

Your Remedy Options

🔧Free Repair

Consumers should immediately stop using the recalled pole saws and contact Hongkong Sun Rise Trading for a free repair.

Contact: Hongkong Sun Rise Trading toll-free at 855-378-8826 Monday through Thursday from 9 a.m. to 8 p.m. ET, Friday through Sunday from 9 a.m. to 5 p.m. ET, or online at www.greenworkstools.com and click on “Important Safety Notice.”

Affected Products

Product: Kobalt 49v 2.5AH Pole Saw
Model:
796791
Date Ranges: 01/01/17 to 02/28/19, March 2017 - October 2019
Product: Kobalt 40v Pole Saw Bare Tool
Model:
1083769
Date Ranges: 01/01/17 to 02/28/19, March 2017 - October 2019
Product: 40v Pole Hedge Saw Combo Kit
Model:
970801
Date Ranges: 01/01/17 to 02/28/19, March 2017 - October 2019
Product: SOS Kobalt 40v Pole Saw
Model:
812419
Date Ranges: 01/01/17 to 02/28/19, March 2017 - October 2019
Product: SOS Kobalt 40v Pole Saw Tool Only
Model:
812424
Date Ranges: 01/01/17 to 02/28/19, March 2017 - October 2019

Product Images

Recalled Kobalt 40-volt Lithium Ion 8-inch Cordless Electric Pole Saw

Recalled Kobalt 40-volt Lithium Ion 8-inch Cordless Electric Pole Saw

Location of date code and item number on the recalled pole saw

Location of date code and item number on the recalled pole saw

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 20192
Status: Active
Manufacturer: Changzhou Globe Co. Ltd., of China
Sold By: Lowe's Stores nationwide and online at Lowes.com from March 2017 through October 2019 for about $180.
Distributor: Hongkong Sun Rise Trading Ltd., of China
Manufactured In: China
Units Affected: About 106,400 (In addition, 120 in Canada)
Distributed To: Nationwide
Contact: Hongkong Sun Rise Trading toll-free at 855-378-8826 Monday through Thursday from 9 a.m. to 8 p.m. ET, Friday through Sunday from 9 a.m. to 5 p.m. ET, or online at www.greenworkstools.com and click on “Important Safety Notice.”
Agency Last Updated: September 23, 2020

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response