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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskFDA Drug
Medications & Supplements/Topical Products

Kimberly-Clark Corporation: Moisturizing Foam Hand Sanitizer Recalled for Labeling Mix-up with Soap

Agency Publication Date: April 2, 2021
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Summary

Kimberly-Clark is recalling 2,982 cases of Scott Moisturizing Foam Hand Sanitizer (1.2 Liters) because some bottles were incorrectly filled with Foam Skin Cleanser soap but labeled as hand sanitizer. This mix-up means consumers may be using soap as a leave-on product when it is intended to be rinsed off, or relying on it for sanitization when it lacks the necessary ingredients to kill germs. These products were distributed nationwide in the U.S. and in Canada, with affected units marked with an expiration date of September 29, 2022.

Risk

The product contains soap instead of the labeled hand sanitizer, which may cause skin irritation if left on the skin and fails to provide the expected antimicrobial protection. No injuries or adverse reactions have been reported to date.

What You Should Do

  1. Identify if you have the affected product by checking the label for Scott Moisturizing Foam Hand Sanitizer in 1.2 Liter (40.5 fl oz) bottles with UPC 0 36000 91592 1.
  2. Check the packaging for Product Code 91590 and Lot #WV0280SLA with an expiration date (EXP) of 2022/09/29.
  3. Stop using any bottles matching this lot information immediately as they may contain soap instead of hand sanitizer.
  4. Contact your healthcare provider or pharmacist for guidance if you have experienced any skin irritation or have concerns regarding recent use.
  5. Return any unused product to the place of purchase for a refund and contact Kimberly-Clark at 1-888-723-3332 for further instructions.
  6. Contact the FDA Consumer Complaint hotline at 1-888-723-3332 (1-888-SAFEFDA) or visit www.fda.gov/safety/recalls for additional questions.

Your Remedy Options

💰Full Refund

Contact healthcare provider and return for refund

How to: Contact your healthcare provider or pharmacist for guidance. Return any unused product to the pharmacy for a refund

Affected Products

Product: Scott Moisturizing Foam Hand Sanitizer (1.2 Liters / 40.5 fl oz)
Model:
91590
UPC Codes:
036000915921
Lot Numbers:
WV0280SLA (Exp 2022/09/29)
Date Ranges: 2022/09/29

Additional Information

Agency: Food and Drug Administration (FDA)
Event ID: 87304
Status: Resolved
Manufacturer: Kimberly-Clark Corporation
Sold By: Kimberly-Clark Global Sales, LLC; Kimberly-Clark Inc.
Manufactured In: United States
Units Affected: 2,982 cases
Distributed To: Nationwide

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES · Raw API Response

openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.