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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskFDA Drug
Medications & Supplements/Topical Products

Anesthetic Gels Recalled for Potential Mixing Vessel Contamination

Agency Publication Date: December 13, 2024
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Summary

Keystone Industries is recalling various brands of 20% Benzocaine Topical Anesthetic Gels, including Gelato, Benzo-Jel, SensiCaine Ultra, and others, because the bulk product was prepared in a mixing vessel that had scratches on the bottom and sides. Although the quality unit initially rejected the product due to these manufacturing deviations, it was inadvertently shipped to customers across the United States and internationally. These gels are used professionally and over-the-counter to numb oral tissues for dental procedures or pain relief.

Risk

The scratches in the manufacturing equipment indicate that the lining of the mixing vessel may have compromised the product, potentially introducing physical contaminants or metal fragments. Applying contaminated gel to sensitive oral tissues could cause irritation, injury, or other adverse health effects.

What You Should Do

  1. This recall affects twelve brands of 20% Benzocaine Topical Anesthetic Gels, including Gelato, Benzo-Jel, Safco SensiCaine Ultra, Ipana, and brands sold through Dental City, Patterson Dental, and Henry Schein.
  2. Check your product for lot number BNZ-001646 with an expiration date of 11/26/2026. See the Affected Products section below for the full list of affected codes.
  3. If you have health concerns, contact your healthcare provider or pharmacist.
  4. Return any unused product to the place of purchase for a refund, throw it away, or contact Keystone Industries directly for further instructions.
  5. Call the FDA Consumer Complaint hotline at 1-888-723-3332 (1-888-SAFEFDA) for additional questions.

Your Remedy Options

You have 2 options:

๐Ÿ’ฐOption 1: Full Refund
How to: Contact your healthcare provider or pharmacist for guidance, or return any unused product to the place of purchase for a refund
๐Ÿ—‘๏ธOption 2: Dispose of Product
How to: Throw the product away. For prescription medications, a DEA take-back location or pharmacy mail-back program is preferred when available.

Affected Products

Product: Gelato Benzocaine 20% Topical Gel Anesthetic Gel (1 oz)by Gelato
Variants: Benzocaine 20%, Topical Gel
Model:
03-02319
Lot Numbers:
BNZ-001646 (Exp 11/26/2026)
NDC:
68400-352-30
Product: M&S Dental Supply Topical Anesthetic Gel (1 oz)by M&S Dental Supply Co LLC
Variants: Benzocaine 20%, Topical Gel
Model:
03-09619
Lot Numbers:
BNZ-001646 (Exp 11/26/2026)
Product: Primo Topical Anesthetic Gel (1 oz)by Primo
Variants: Benzocaine 20%, Gluten Free
Model:
03-13119
Lot Numbers:
BNZ-001646 (Exp 11/26/2026)
Product: Dental City Topical Anesthetic Gel (1 oz)by Dental City
Variants: Benzocaine 20%, Gluten Free
Model:
03-25119
Lot Numbers:
BNZ-001646 (Exp 11/26/2026)
Product: Patterson Topical Anesthetic Gel (1 oz)by Patterson Dental
Variants: Benzocaine 20%
Model:
03-27119
Lot Numbers:
BNZ-001646 (Exp 11/26/2026)
NDC:
50227-1002-3
Product: Health-Tec Topical Anesthetic Gel (1 fl. oz)by Health-Tec
Variants: Benzocaine 20%
Model:
03-28119
Lot Numbers:
BNZ-001646 (Exp 11/26/2026)
NDC:
69634-021-30
Product: Burkhart Topical Anesthetic Gel (1 fl. oz)by Burkhart
Variants: Benzocaine 20%, Gluten Free
Model:
03-29119
Lot Numbers:
BNZ-001646 (Exp 11/26/2026)
Product: Pearson Quality Topical Anesthetic Gel (1 oz)by Pearson Quality
Variants: Benzocaine 20%
Model:
03-30619
Lot Numbers:
BNZ-001646 (Exp 11/26/2026)
Product: Safco SensiCaine Ultra Topical Anesthetic Gel (1 oz)by Safco
Variants: 20% Benzocaine, Cherry, Gluten Free
Model:
03-64119
Lot Numbers:
BNZ-001646 (Exp 11/26/2026)
NDC:
67239-0219-1
Product: Quala Dental Products Topical Anesthetic Gel (1 oz)by Quala Dental Products
Variants: 20% Benzocaine, Gluten Free
Model:
03-64419
Lot Numbers:
BNZ-001646 (Exp 11/26/2026)
Product: Ipana 20% Benzocaine Topical Gel (28g)by Ipana
Variants: Benzocaine 20%
Model:
03-35119
Lot Numbers:
BNZ-001646 (Exp 11/26/2026)
Product: Henry Schein Benzo-Jel Topical Anesthetic Gel (1 fl. oz)by Henry Schein
Variants: 20% Benzocaine
Model:
03-43619
Lot Numbers:
BNZ-001646 (Exp 11/26/2026)

Additional Information

Agency: Food and Drug Administration (FDA)
Event ID: 95854
Status: Resolved
Manufacturer: Keystone Industries
Sold By: M&S Dental Supply Co LL; Primo Dental Products; Dental City; Patterson Dental Supply, Inc.; Health-Tec; Burkhart Dental Supply; Pearson Dental Supply Inc.; Safco Dental Supply Co.; NDC, Inc; Maxill Inc.; Henry Schein
Manufactured In: United States
Distributed To: Nationwide

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES ยท Raw API Response

openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.