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Medium RiskCPSC
Other/Hazardous Materials

Keyera Energy Recalls to Inspect Propane Gas Due to Fire and Explosion Hazards

Agency Publication Date: June 5, 2018
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Summary

Approximately 1.7 million gallons of Propane (LP) gas supplied by Keyera Energy are being recalled because they may not contain enough odorant to alert people to a gas leak. The recalled gas was delivered to consumer storage tanks and sold in portable refillable cylinders for use in RVs, barbeques, and stoves between February 2018 and April 2018. While no incidents have been reported, Keyera Energy is offering free inspections and will provide additional odorant or replacement gas if levels are found to be insufficient.

Risk

The lack of sufficient odorant prevents consumers from smelling a gas leak, which can lead to an undetected buildup of propane. This creates an immediate risk of fire, explosions, and thermal burn hazards if the gas is ignited by a spark or flame.

What You Should Do

  1. Check if your propane was delivered to a storage tank or purchased in a portable refillable cylinder in Texas or Louisiana between February 2018 and April 2018.
  2. Do NOT attempt to test the propane levels or the odor yourself.
  3. If you have propane delivered to a storage tank, immediately contact your retailer, supplier, or Keyera Energy at 844-879-8419 to arrange for a free inspection.
  4. If the inspection confirms the propane is under-odorized, Keyera Energy will arrange for additional odorization or a replacement of the gas at no cost to you.
  5. Ensure you have working carbon monoxide alarms in any home or building that utilizes propane gas.
  6. If you smell even a faint odor of gas, immediately leave the building and call 911 or your gas supplier; do not light matches, turn on lights, or use any electrical switches.
  7. For more information, contact Keyera Energy at 844-879-8419 from 9 a.m. to 5 p.m. CT, email propane@keyera.com, or visit www.keypropaneupdate.com.
  8. Contact the CPSC Hotline at 800-638-2772 if you have additional questions regarding this safety recall.

Your Remedy Options

📋Replace, Repair

Consumers should not attempt to test the propane themselves. Instead, consumers who have propane delivered to storage tanks should immediately contact the retailer, supplier or Keyera Energy to arrange for a free inspection. If the inspection confirms that the propane contains insufficient odorant, Keyera Energy will arrange for additional odorization or a replacement of the under-odorized propane. Consumers should have carbon monoxide alarms in homes or other buildings that utilize propane gas. If consumers do smell even a faint odor of gas or a gas leak, they should immediately leave the building and call 911 or call their gas supplier. Do not light a match, turn on a light or switch on anything electrical.

Contact: Keyera Energy toll-free at 844-879-8419 from 9 a.m. to 5 p.m. CT, email propane@keyera.com or online at www.keyera.com and click on “Propane Safety Update” on the Corporate Responsibility page or www.keypropaneupdate.com for more information.

Affected Products

Product: Propane (LP) gas
Date Ranges: February 2018 - April 2018

Product Images

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 18172
Status: Active
Manufacturer: Keyera Energy Inc., of Houston, Texas
Sold By: Distributed in Texas and Louisiana by various companies and sold by retailers between February 2018 and April 2018.
Manufactured In: United States
Units Affected: About 1.7 million gallons
Distributed To: Nationwide
Contact: Keyera Energy toll-free at 844-879-8419 from 9 a.m. to 5 p.m. CT, email propane@keyera.com or online at www.keyera.com and click on “Propane Safety Update” on the Corporate Responsibility page or www.keypropaneupdate.com for more information.
Agency Last Updated: June 5, 2018

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response