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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Electronics & Technology/Smart Home

Ketra Recalls to Inspect Recessed Downlights Due to Electrical Shock Hazard

Agency Publication Date: June 12, 2018
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Summary

About 3,400 Ketra D3 recessed downlights are being recalled because the power supply connectors can be incorrectly wired, posing an electrical shock hazard. These dark gray and black fixtures are typically installed behind ceilings and were sold nationwide through authorized distributors and specialty audio/video stores. Two reports have been received of incorrect wiring found by electricians, though no injuries have been reported. Consumers should stop using the lights and contact the manufacturer to schedule a free inspection and potential repair by a professional technician.

Risk

Incorrect wiring in the power supply connectors can cause electricity to reach surfaces that should not be live, posing a serious risk of electrical shock to anyone touching or servicing the fixture. The firm has already received two reports of this defect identified by professional electricians.

What You Should Do

  1. Locate the date code on the sticker attached to your Ketra D3 recessed downlight unit to see if it is included in this recall.
  2. Check for date codes in the format KWWYY; only units with codes between K4816 and K1118 (representing work weeks 48 of 2016 through week 11 of 2018) are affected.
  3. Immediately stop using the recalled downlights and follow all provided warnings and instructions to disconnect the power before any servicing or removal occurs.
  4. Do not attempt to inspect or repair the units yourself; instead, contact Ketra at 800-940-5917 from 9 a.m. to 5 p.m. ET Monday through Friday, or online at www.Ketra.com (click 'Important Safety Notice') or www.KetraRecall.com to schedule a free inspection and repair by a technician.
  5. For additional questions, contact the CPSC Hotline at 800-638-2772.

Your Remedy Options

🔧Free Repair

Consumers should immediately stop using the recalled downlights and contact the firm to schedule a free inspection and, if needed, repair by a technician. Consumers should not try to inspect or repair the units themselves. Warnings and instructions must be followed to disconnect power prior to servicing, removing or replacing the recalled products.

Contact: Ketra, Inc. at 800-940-5917 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.Ketra.com and click on “Important Safety Notice” link or www.KetraRecall.com for more information.

Affected Products

Product: Ketra D3 recessed downlights
Model:
D3
Lot Numbers (68):
K4816
K4916
K5016
K5116
K5216
K0117
K0217
K0317
K0417
K0517
K0617
K0717
K0817
K0917
K1017
K1117
K1217
K1317
K1417
K1517
K1617
K1717
K1817
K1917
K2017
K2117
K2217
K2317
K2417
K2517
K2617
K2717
K2817
K2917
K3017
K3117
K3217
K3317
K3417
K3517
K3617
K3717
K3817
K3917
K4017
K4117
K4217
K4317
K4417
K4517
Date Ranges: November 2016 - April 2018

Product Images

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 18175
Status: Active
Sold By: Authorized Ketra lighting distributors and specialty audio/video stores nationwide from November 2016 through April 2018 for between $550 and $750.
Manufactured In: China
Units Affected: About 3,400
Distributed To: Nationwide
Importer: Ketra, Inc., of Austin, Texas
Contact: Ketra, Inc. at 800-940-5917 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.Ketra.com and click on “Important Safety Notice” link or www.KetraRecall.com for more information.
Agency Last Updated: June 12, 2018

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response