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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskFDA Food
Personal Care & Cosmetics/Skincare

Neutrogena Makeup Remover Towelettes Recalled for Bacterial Contamination

Agency Publication Date: October 3, 2025
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Summary

Kenvue Brands LLC is recalling approximately 1,312 cases of Neutrogena Makeup Remover Ultra-Soft Cleansing Towelettes because the product tested positive for a bacterium called Pluralibacter gergoviae. The recall affects 50-count packages consisting of two 25-count packs of plant-based compostable wipes. These products were distributed to Texas, South Carolina, Georgia, and Florida and can be identified by lot number 1835U6325A.

Risk

The bacterium Pluralibacter gergoviae can cause infections, especially in people with weakened immune systems or those who use the wipes on broken or irritated skin. Using contaminated wipes near the eyes or on the face increases the risk of developing a skin or soft tissue infection.

What You Should Do

  1. This recall affects Neutrogena Makeup Remover Ultra-Soft Cleansing Towelettes sold in 50-count packages (containing two 25-count packs) with lot number 1835U6325A.
  2. Check the laminate overwrap packaging for lot number 1835U6325A to determine if your product is included in this recall.
  3. Stop using the recalled towelettes immediately. Return the product to the place of purchase for a full refund, throw it away, or contact the manufacturer for further instructions.
  4. Call the FDA Consumer Complaint hotline at 1-888-723-3332 for more information regarding this recall.

Your Remedy Options

You have 2 options:

๐Ÿ’ฐOption 1: Full Refund
How to: Return the product to the place of purchase for a full refund, or contact the manufacturer or supplier for further instructions
๐Ÿ—‘๏ธOption 2: Dispose of Product
How to: Throw the product away.

Affected Products

Product: Neutrogena MAKEUP REMOVER ULTRA-SOFT CLEANSING TOWELETTES (50ct)
Variants: 50-count (two 25-packs), Plant-Based, Compostable, Laminate overwrap
Lot Numbers:
1835U6325A

12 packages per case; 1,312 cases affected.

Additional Information

Agency: Food and Drug Administration (FDA)
Event ID: 97602
Status: Resolved
Manufacturer: Kenvue Brands LLC
Manufactured In: United States
Units Affected: 1,312 cases/12 units/2/25 count packages
Distributed To: Texas, South Carolina, Georgia, Florida

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES ยท Raw API Response

openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.