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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Toys & Games/Ride-On Toys

Keenford Limited Recalls Self-Balancing Scooters/ Hoverboards Due to Fire Hazard

Agency Publication Date: July 6, 2016
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Summary

Keenford Limited is recalling about 84,000 iMoto brand self-balancing scooters, also known as hoverboards, because the lithium-ion battery packs can overheat. This defect poses a serious risk of the devices smoking, catching fire, or exploding, with six reported incidents of sparks, overheating, and short circuits. These hoverboards were sold in various colors and styles at Macy's, The Athlete's Foot, and online at imotohk.com and hoverboard360.com between September and December 2015 for between $400 and $600. Consumers should stop using the recalled hoverboards immediately and contact the manufacturer for a store credit or a UL-certified replacement.

Risk

The lithium-ion battery packs inside these scooters can fail and overheat, which may lead to the product smoking, catching fire, or exploding. Six incidents involving sparks and short circuits have already been reported.

What You Should Do

  1. Immediately stop using and charging the recalled iMoto brand hoverboard.
  2. Identify your product style: Check for the iMoto Smart Balance Board (Model M1A1) with 6.5-inch wheels, the iMoto Smart Balance Board 2.0 (Model M2A2) with 8-inch wheels, or the iMoto Smart Balance Board SUV (Model M3A3) with 10-inch wheels.
  3. Verify the color and finish: Affected models include standard colors (blue, black, green, pink, yellow, white, multi, neon, Oreo), metallic finishes (gold-plated chrome, platinum-plated chrome), and special patterns (carbon fiber, mahogany, graffiti).
  4. Contact Keenford Limited toll-free at 877-280-8401 from 10 a.m. to 4 p.m. ET Monday through Friday, or online at www.imotohk.com or www.hoverboard360.com and click on 'Recall Information' to exchange your hoverboard.
  5. Choose your remedy: You can receive a refund in the form of a store credit or a free replacement hoverboard that is certified to comply with the UL2272 safety standard.
  6. For additional questions or to report a further incident, contact the CPSC Hotline at 800-638-2772.

Your Remedy Options

๐Ÿ“‹Replace, Refund

Consumers should immediately stop using these recalled products and contact Keenford Limited to exchange their hoverboard for a refund in the form of a store credit or a free replacement hoverboard that is certified to comply with UL2272.

Contact: Keenford Limited toll-free at 877-280-8401 from 10 a.m. to 4 p.m. ET Monday through Friday or online at www.imotohk.com or www.hoverboard360.com and click on Recall Information for more information.

Affected Products

Product: iMoto Smart Balance Board (6.5-inch wheels)
Model:
M1A1
Date Ranges: September 2015 through December 2015
Product: iMoto Smart Balance Board 2.0 (8-inch wheels)
Model:
M2A2
Date Ranges: September 2015 through December 2015
Product: iMoto Smart Balance Board SUV (10-inch wheels)
Model:
M3A3
Date Ranges: September 2015 through December 2015

Product Images

Recalled iMoto Smart Balance Board (platinum-plated chrome)

Recalled iMoto Smart Balance Board (platinum-plated chrome)

iMoto Smart Balance Board 2.0 (orange)

iMoto Smart Balance Board 2.0 (orange)

iMoto Smart Balance Board SUV (carbon fiber)

iMoto Smart Balance Board SUV (carbon fiber)

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 16216
Status: Active
Manufacturer: Keenford Limited, of Lynbrook, N.Y.
Sold By: Macy's, The Athlete's Foot and other stores nationwide and online at imotohk.com and hoverboard360.com from September 2015 through December 2015 for between $400 and $600.
Manufactured In: China
Units Affected: About 84,000
Distributed To: Nationwide
Importer: Keenford Limited, of Lynbrook, N.Y.
Contact: Keenford Limited toll-free at 877-280-8401 from 10 a.m. to 4 p.m. ET Monday through Friday or online at www.imotohk.com or www.hoverboard360.com and click on Recall Information for more information.
Agency Last Updated: September 14, 2016

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response