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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Vehicles/Motorcycles & ATVs

Kawasaki USA Recalls Off-Highway Utility Vehicles Due to Crash Hazard (Recall Alert)

Agency Publication Date: March 19, 2020
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Summary

Kawasaki USA is recalling approximately 80,000 MULE PRO series off-highway utility vehicles from model years 2015 through 2020, including FX, FXR, FXT, DX, and DXT models. The steering shaft on these vehicles can wear down excessively, leading to a loss of steering control and a crash hazard. Kawasaki has received 453 reports of steering problems related to this defect, although no injuries have been reported. These vehicles were sold at Kawasaki dealers nationwide between July 2014 and January 2020 in various colors, including black, green, white, red, bronze, silver, camo, and blue.

Risk

The steering shaft can experience extreme wear over time, which may cause the driver to lose the ability to steer the vehicle effectively. This sudden loss of control creates a high risk of crashes that could result in serious injury or death for the occupants.

What You Should Do

  1. Check if your vehicle is affected by looking for 'MULE PRO' and the model name on the front and side fenders, and verify your Vehicle Identification Number (VIN) located on the steel frame between the right front lower A-arm mounts.
  2. Immediately stop using any recalled Kawasaki MULE PRO utility vehicle until it has been inspected and repaired.
  3. Contact an authorized Kawasaki dealer to schedule a free repair of the steering shaft.
  4. If you are a known purchaser, look for a direct contact notice from Kawasaki regarding this recall.
  5. For more information or to find a local dealer, contact Kawasaki at 866-802-9381 from 8:00 a.m. to 5:00 p.m. PT Monday through Friday or visit www.kawasaki.com and click on 'Recall' at the bottom of the page.
  6. Call the CPSC Hotline at 800-638-2772 if you have additional safety questions regarding this recall.

Your Remedy Options

🔧Free Repair

Consumers should immediately stop using the recalled utility vehicles and contact a Kawasaki dealer to schedule a free repair. Kawasaki is contacting all known purchasers directly.

Contact: Kawasaki toll-free at 866-802-9381 from 7 a.m. to 4 p.m. PT Monday through Friday or online at www.Kawasaki.com and click on “Recalls” for more information.

Affected Products

Product: 2015-2020 Kawasaki MULE PRO-FXT
Model:
KAF820AFF/L
KAF820AGF/L
KAF820AHF/L
KAF820AJF/L
KAF820AKF/L
KAF820ALF/L
Lot Numbers:
JKBAFSA1XFB500031 through JKBAFSA18FB500335
JKBAFSA1XGB500001 through JKBAFSA19GB500250
JKBAFSA18HB500001 through JKBAFSA12HB500821
JKBAFSA15JB501001 through JKBAFSA13JB501370
JKBAFSA11KB501501 through JKBAFSA11KB501935
JKBAFSA1XLB502101 through JKBAFSA19LB502378
Date Ranges: July 2014 - January 2020
Product: 2015-2020 Kawasaki MULE PRO-FXT EPS
Model:
KAF820BFF/L
KAF820BGF/L
KAF820BHF/L
KAF820BJF/L
KAF820BKF/L
KAF820BLF/L
Lot Numbers:
JKBAFSB13FB500001 through JKBAFSB11FB504158
JKBAFSB10GB504816 through JKBAFSB13GB507371
JKBAFSB1XHB500001 through JKBAFSB10HB510083
JKBAFSB15JB510201 through JKBAFSB12JB513038
JKBAFSB17KB513201 through JKBAFSB17KB516146
JKBAFSB1XLB516501 through JKBAFSB19LB518305
Date Ranges: July 2014 - January 2020
Product: 2015-2020 Kawasaki MULE PRO-FXT EPS LE
Model:
KAF820CFF/L
KAF820CGF/L
KAF820CHF/L
KAF820CJF/L
KAF820CKF/L
KAF820CLF/L
Lot Numbers:
JKBAFSC15FB500001 through JKBAFSC17FB504387
JKBAFSC18GB504951 through JKBAFSC16GB507010
JKBAFSC11HB500001 through JKBAFSC10HB509367
JKBAFSC10JB509651 through JKBAFSC10JB512209
JKBAFSC11KB512401 through JKBAFSC1XKB514907
JKBAFSC1XLB515301 through JKBAFSC1XLB516657
Date Ranges: July 2014 - January 2020
Product: 2015-2020 Kawasaki MULE PRO-FXT EPS CAMO
Model:
KAF820DFF/L
KAF820DGF/L
KAF820DHF/L
KAF820DJF/L
KAF820DKF/L
KAF820DLF/L
Lot Numbers:
JKBAFSD17FB500001 through JKBAFSD17FB502198
JKBAFSD19GB502611 through JKBAFSD16GB503585
JKBAFSD13HB500001 through JKBAFSD19HB504909
JKBAFSD16JB505151 through JKBAFSD19JB506231
JKBAFSD16KB506401 through JKBAFSD11KB507519
JKBAFSD1XLB507701 through JKBAFSD1XLB508184
Date Ranges: July 2014 - January 2020
Product: 2016-2020 Kawasaki MULE PRO-FX
Model:
KAF820EGF/L
KAF820EHF/L
KAF820EJF/L
KAF820EKF/L
KAF820ELF/L
Lot Numbers:
JKBAFSE17GB500001 through JKBAFSE16GB500541
JKBAFSE15HB500001 through JKBAFSE12HB501140
JKBAFSE17JB501401 through JKBAFSE16JB501695
JKBAFSE1XKB501801 through JKBAFSE15KB502161
JKBAFSE18LB502401 through JKBAFSE19LB502598
Date Ranges: July 2014 - January 2020
Product: 2016-2020 Kawasaki MULE PRO-FX EPS
Model:
KAF820FGF/L
KAF820FHF/L
KAF820FJF/L
KAF820FKF/L
KAF820FLF/L
Lot Numbers:
JKBAFSF19GB500001 through JKBAFSF14GB502450
JKBAFSF17HB500001 through JKBAFSF18HB504056
JKBAFSF19JB504301 through JKBAFSF16JB505745
JKBAFSF13KB505901 through JKBAFSF13KB507521
JKBAFSF18LB507919 through JKBAFSF1XLB509199
Date Ranges: July 2014 - January 2020
Product: 2016-2020 Kawasaki MULE PRO-FX EPS LE
Model:
KAF820GGF/L
KAF820GHF/L
KAF820GJF/L
KAF820GKF/L
KAF820GLF/L
Lot Numbers:
JKBAFSG10GB500001 through JKBAFSG13GB501918
JKBAFSG15HB502201 through JKBAFSG1XHB502890
JKBAFSG19JB503101 through JKBAFSG11JB503870
JKBAFSG18KB504001 through JKBAFSG1XKB504758
JKBAFSG18LB505201 through JKBAFSG12LB505744
Date Ranges: July 2014 - January 2020
Product: 2016-2017 Kawasaki MULE PRO-FX EPS CAMO
Model:
KAF820HGF/L
KAF820HHF/L
Lot Numbers:
JKBAFSH12GB500001 through JKBAFSH17GB500950
JKBAFSH16HB501301 through JKBAFSH11HB501450
Date Ranges: July 2014 - January 2020
Product: 2016-2020 Kawasaki MULE PRO-FXT RANCH EDITION
Model:
KAF820JGF/L
KAF820JHF/L
KAF820JJF/L
KAF820JKF/L
KAF820JLF/L
KAF820MLF/L
Lot Numbers:
JKBAFSJ1XGB500001 through JKBAFSJ1XGB501830
JKBAFSJ18HB500001 through JKBAFSJ16HB504483
JKBAFSJ18JB504801 through JKBAFSJ18JB508072
JKBAFSJ12KB508201 through JKBAFSJ13KB512077
JKBAFSJ1XLB512501 through JKBAFSJ17LB514237
JKBAFSM12LB500001 through JKBAFSM16LB501023
Date Ranges: July 2014 - January 2020
Product: 2018-2020 Kawasaki MULE PRO-FXR
Model:
KAF820KJF/L
KAF820KKF/L
KAF820KLF/L
Lot Numbers:
JKBAFSK14JB500002 through JKBAFSK13JB503649
JKBAFSK13KB503801 through JKBAFSK1XKB505089
JKBAFSK13LB507901 through JKBAFSK18LB508784
Date Ranges: July 2014 - January 2020
Product: 2017 Kawasaki MULE PRO-FX RANCH EDITION
Model:
KAF820LHF/L
Lot Numbers:
JKBAFSL11HB500001 through JKBAFSL11HB500550
Date Ranges: July 2014 - January 2020
Product: 2016-2020 Kawasaki MULE PRO-DXT
Model:
KAF1000AGF
KAF1000AHF
KAF1000AJF
KAF1000AKF
KAF1000ALF
Lot Numbers:
JKAAFCA17GB500001 through JKAAFCA18GB500122
JKAAFCA13HB500501 through JKAAFCA15HB500659
JKAAFCA10JB500901 through JKAAFCA15JB501185
JKAAFCA11KB501301 through JKAAFCA14KB501695
JKAAFCA13LB502001 through JKAAFCA18LB502091
Date Ranges: July 2014 - January 2020
Product: 2016-2020 Kawasaki MULE PRO-DXT EPS
Model:
KAF1000BGF
KAF1000BHF
KAF1000BJF
KAF1000BKF
KAF1000BLF
Lot Numbers:
JKAAFCB10GB500002 through JKAAFCB10GB500873
JKAAFCB17HB500001 through JKAAFCB13HB502277
JKAAFCB17JB502501 through JKAAFCB11JB503644
JKAAFCB10KB503801 through JKAAFCB12KB505162
JKAAFCB17LB505501 through JKAAFCB18LB505992
Date Ranges: July 2014 - January 2020
Product: 2016-2017 Kawasaki MULE PRO-DXT EPS LE
Model:
KAF1000CGF
KAF1000CHF
Lot Numbers:
JKAAFCC10GB500001 through JKAAFCC11GB500492
JKAAFCC19HB500001 through JKAAFCC18HB501219
Date Ranges: July 2014 - January 2020
Product: 2016-2017 Kawasaki MULE PRO-DX
Model:
KAF1000DGF
KAF1000DHF
Lot Numbers:
JKAAFCD12GB500001 through JKAAFCD19GB500125
JKAAFCD15HB500401 through JKAAFCD14HB500485
Date Ranges: July 2014 - January 2020
Product: 2016-2020 Kawasaki MULE PRO-DX EPS
Model:
KAF1000EGF
KAF1000EHF
KAF1000EJF
KAF1000EKF
KAF1000ELF
Lot Numbers:
JKAAFCE14GB500001 through JKAAFCE14GB500709
JKAAFCE12HB500001 through JKAAFCE1XHB501283
JKAAFCE19JB501507 through JKAAFCE15JB502444
JKAAFCE14KB502601 through JKAAFCE1XKB503039
JKAAFCE13LB503501 through JKAAFCE18LB503686
Date Ranges: July 2014 - January 2020
Product: 2016-2017 Kawasaki MULE PRO-DX EPS LE
Model:
KAF1000FGF
KAF1000FHF
Lot Numbers:
JKAAFCF18GB500002 through JKAAFCF1XGB500342
JKAAFCF14HB500001 through JKAAFCF11HB500859
Date Ranges: July 2014 - January 2020

Product Images

Recalled Model Year 2015 MULE PRO-FXT EPS LE

Recalled Model Year 2015 MULE PRO-FXT EPS LE

Recalled Model Year 2016 MULE PRO-DXT

Recalled Model Year 2016 MULE PRO-DXT

Recalled Model Year 2016 MULE PRO-FXT EPS LE

Recalled Model Year 2016 MULE PRO-FXT EPS LE

Recalled Model Year 2017 MULE PRO-FX RANCH EDITION

Recalled Model Year 2017 MULE PRO-FX RANCH EDITION

Recalled Model Year 2018 MULE PRO-FXR

Recalled Model Year 2018 MULE PRO-FXR

Recalled Model Year 2019 MULE PRO-DX EPS

Recalled Model Year 2019 MULE PRO-DX EPS

Recalled Model Year 2019 MULE PRO-FX EPS

Recalled Model Year 2019 MULE PRO-FX EPS

Recalled Model Year 2019 MULE PRO-FXR

Recalled Model Year 2019 MULE PRO-FXR

Recalled Model Year 2019 MULE PRO FXT

Recalled Model Year 2019 MULE PRO FXT

Recalled Model Year 2019 MULE PRO-FXT EPS LE

Recalled Model Year 2019 MULE PRO-FXT EPS LE

Recalled Model Year 2020 Mule PRO-DXT

Recalled Model Year 2020 Mule PRO-DXT

Recalled Model Year 2020 MULE PRO-FXT RANCH EDITION

Recalled Model Year 2020 MULE PRO-FXT RANCH EDITION

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 20726
Status: Active
Manufacturer: Kawasaki Motors Manufacturing Corp. U.S.A, of Lincoln, Neb.
Sold By: Kawasaki dealers nationwide from July 2014 through January 2020 for between $12,000 and $17,000.
Distributor: Kawasaki Motors Corp. U.S.A., of Foothill Ranch, Calif.
Manufactured In: United States
Units Affected: About 80,000
Distributed To: Nationwide
Contact: Kawasaki toll-free at 866-802-9381 from 7 a.m. to 4 p.m. PT Monday through Friday or online at www.Kawasaki.com and click on “Recalls” for more information.
Agency Last Updated: March 19, 2020

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response