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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskFDA Drug
Medications & Supplements/Topical Products

JR Watkins Cooling Menthol Pain Relief Patches Recalled for Manufacturing Issues

Agency Publication Date: November 27, 2024
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Summary

JR Watkins is recalling 7,138 patches of Cooling Menthol Extra Strength Pain Relief Patch (menthol 7.5%) because they were not manufactured according to required quality standards (cGMP deviations). The products are sold in boxes of 5 and were distributed across the United States. While no injuries have been reported, consumers should stop using these patches as their quality and safety cannot be guaranteed.

Risk

The manufacturing deviations mean the patches may not meet safety or effectiveness standards, which could lead to ineffective pain relief or unexpected skin reactions. No specific injuries or incidents have been reported in the recall data.

What You Should Do

  1. This recall affects JR Watkins Cooling Menthol Extra Strength Pain Relief Patches (Menthol 7.5%) distributed in boxes of 5.
  2. Check your product packaging for UPC 856294008785 and NDC 72342-100-05.
  3. Identify if your product belongs to lot numbers JC101, JC102, or JC103, all featuring an expiration date of October 31, 2025.
  4. If you have health concerns, contact your healthcare provider or pharmacist. Return any unused product to the place of purchase for a refund, throw it away, or contact the manufacturer for further instructions.
  5. Call the FDA Consumer Complaint hotline at 1-888-723-3332 (1-888-SAFEFDA) for additional information regarding this recall.

Your Remedy Options

You have 2 options:

๐Ÿ’ฐOption 1: Full Refund
How to: Contact your healthcare provider or pharmacist for guidance, or return any unused product to the place of purchase for a refund
๐Ÿ—‘๏ธOption 2: Dispose of Product
How to: Throw the product away. For prescription medications, a DEA take-back location or pharmacy mail-back program is preferred when available.

Affected Products

Product: Cooling Menthol Extra Strength Pain Relief Patch (box of 5)by JR Watkins
Variants: Menthol 7.5%
UPC Codes:
856294008785
Lot Numbers:
JC101 (Exp Oct 31, 2025)
JC102 (Exp Oct 31, 2025)
JC103 (Exp Oct 31, 2025)
NDC:
72342-100-05

Distributed by J.R. Watkins LLC, Oakland CA 94612.

Additional Information

Agency: Food and Drug Administration (FDA)
Event ID: 95715
Status: Resolved
Manufacturer: JR Watkins
Sold By: Retailers nationwide
Manufactured In: United States
Units Affected: 7,138 patches
Distributed To: Nationwide

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES ยท Raw API Response

openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.