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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Clothing & Footwear/Footwear

JP Boden Recalls Kensington Court High Heel Shoes Due to Fall Hazard

Agency Publication Date: July 31, 2013
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Summary

JP Boden is recalling approximately 190 pairs of Kensington Court 3 1/2 inch high heel patent leather shoes. The heels on these shoes can loosen and become unstable as they are worn, which can cause a person to lose their balance. The affected footwear was sold in sizes 5-1/2 to 10-1/2 and four distinct color combinations: dark blue with beige trim, cream with tan trim, red with gray trim, and turquoise blue with beige trim. Consumers should immediately stop using these shoes to receive a full refund.

Risk

The shoe's heel can detach or become loose during use, creating an unstable surface for the wearer that poses a fall hazard. While no injuries have been reported to date, the defect compromises the structural integrity of the high-heeled shoe.

What You Should Do

  1. Check your footwear to see if you have Kensington Court 3 1/2 inch high heel patent leather shoes in dark blue/beige, cream/tan, red/gray, or turquoise/beige.
  2. Verify the brand by looking for the 'Boden' logo printed on the label on the inside sole of the shoe.
  3. Confirm if your shoes were purchased through the Boden catalog or online at www.bodenusa.com between January 2013 and June 2013.
  4. Immediately stop wearing the affected shoes and contact JP Boden toll-free at (866) 206-9508 from 8 a.m. to 11 p.m. ET Monday through Friday to receive a postage-paid return label.
  5. Return the shoes using the provided label to receive a full refund for your purchase.
  6. For more information, visit www.bodenusa.com and click on 'Product Recalls'.
  7. Call the CPSC Hotline at 800-638-2772 if you have additional questions regarding this safety recall.

Your Remedy Options

💰Full Refund

Consumers should stop wearing the shoes and contact JP Boden to receive a postage paid label to return the shoes and receive a full refund.

Contact: JP Boden toll-free at (866) 206-9508 from 8 a.m. to 11 p.m. ET Monday through Friday or online at www.bodenusa.com and click on Product Recalls for more information.

Affected Products

Product: Kensington Court 3 1/2 inch high heel shoes (Dark Blue with Beige Trim)
Date Ranges: Sold January 2013 through June 2013
Product: Kensington Court 3 1/2 inch high heel shoes (Cream with Tan Trim)
Date Ranges: Sold January 2013 through June 2013
Product: Kensington Court 3 1/2 inch high heel shoes (Red with Gray Trim)
Date Ranges: Sold January 2013 through June 2013
Product: Kensington Court 3 1/2 inch high heel shoes (Turquoise Blue with Beige Trim)
Date Ranges: Sold January 2013 through June 2013

Product Images

Dark Blue Kensington Court Women’s Shoes

Dark Blue Kensington Court Women’s Shoes

Cream Kensington Court Women’s Shoes

Cream Kensington Court Women’s Shoes

Red Kensington Court Women’s Shoes

Red Kensington Court Women’s Shoes

Red Kensington Court Women’s Shoes

Red Kensington Court Women’s Shoes

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 13256
Status: Active
Manufacturer: JP Boden Services Inc., of Pittston, Pa.
Sold By: Boden catalog nationwide and online at www.bodenusa.com from January 2013 through June 2013 for about $170.
Manufactured In: Spain
Units Affected: About 190
Distributed To: Nationwide
Contact: JP Boden toll-free at (866) 206-9508 from 8 a.m. to 11 p.m. ET Monday through Friday or online at www.bodenusa.com and click on Product Recalls for more information.
Agency Last Updated: January 26, 2015

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response