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Medium RiskFDA Drug
Medications & Supplements/Topical Products

Johnson & Johnson: Neutrogena Whipped Foam Cleansers Recalled for Defective Leaking Containers

Agency Publication Date: January 29, 2018
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Summary

Johnson & Johnson is recalling approximately 67,260 units of Neutrogena Acne Proofing and Deep Clean Purifying whipped foam cleansers because of a defect in the aerosol container. The products showed leakage, including bubbles and foaming, of both the propellant and the cleanser itself from the valve cup area of the can. Consumers should be aware that these aerosolized products were distributed nationwide in 5-ounce cans and holiday gift trays. If you own these products, you should contact a healthcare provider or pharmacist for guidance and return the product for a refund.

Risk

The defective container allows pressurized propellant and chemical cleanser to leak out of the valve area. This poses a risk of skin or eye irritation from unexpected contact with the leaking contents and may compromise the safety and integrity of the pressurized aerosol system.

What You Should Do

  1. Check your bathroom or storage for 5-ounce cans of Neutrogena Acne Proofing Whipped Foam Cleanser (UPC 0 70501 11131 4) or Neutrogena Deep Clean Purifying Whipped Foam Cleanser (UPC 0 70501 10053 0).
  2. For Acne Proofing Cleanser, identify if your lot number is one of the following: 16217F70, 16317F70, 18317F56, 18417F56, 18517F56, 18617F56, 19517F57, 19617F57, 19717F57, or 19817F57, with an expiration date of 05/2019.
  3. For Deep Clean Purifying Cleanser, identify if your lot number is: 15917F54 or 16017F54 (Exp. 05/2019); 15817F69 or 15917F69 (Exp. 04/2019); or 20017F55 or 20117F55 (Exp. 06/2019).
  4. Check holiday gift sets for the 'Neutrogena Elevated 4-Holiday Trays' with Case Code 00070501302866 and lot numbers 2617RT1, 2617RT2, 2627RT2, 2637RT1, 2647RT1, or 2657RT1.
  5. Contact your healthcare provider or pharmacist for guidance regarding any concerns and return any unused product to the place of purchase for a refund.
  6. Contact Johnson & Johnson at their Skillman, New Jersey office or visit their website for further instructions regarding the defective containers.
  7. Call the FDA Consumer Complaint line at 1-888-723-3332 for additional questions about this recall.

Your Remedy Options

๐Ÿ’ฐFull Refund

Pharmaceutical product refund

How to: Contact your healthcare provider or pharmacist for guidance. Return any unused product to the pharmacy for a refund.

Affected Products

Product: Neutrogena Acne Proofing whipped foam cleanser (5 OZ)
UPC Codes:
070501111314
Lot Numbers:
16217F70 (Exp. 05/2019)
16317F70 (Exp. 05/2019)
18317F56 (Exp. 05/2019)
18417F56 (Exp. 05/2019)
18517F56 (Exp. 05/2019)
18617F56 (Exp. 05/2019)
19517F57 (Exp. 05/2019)
19617F57 (Exp. 05/2019)
19717F57 (Exp. 05/2019)
19817F57 (Exp. 05/2019)
Date Ranges: Exp. 05/2019
Product: Neutrogena deep clean purifying whipped foam cleanser (5 OZ)
UPC Codes:
070501100530
Lot Numbers:
15917F54 (Exp. 05/2019)
16017F54 (Exp. 05/2019)
15817F69 (Exp. 04/2019)
15917F69 (Exp. 04/2019)
20017F55 (Exp. 06/2019)
20117F55 (Exp. 06/2019)
Date Ranges: Exp. 04/2019, Exp. 05/2019, Exp. 06/2019
Product: Neutrogena Elevated 4-Holiday Trays
Model:
00070501302866
Lot Numbers:
2617RT1 (Exp. 05/2019)
2617RT2 (Exp. 05/2019)
2627RT2 (Exp. 05/2019)
2637RT1 (Exp. 05/2019)
2647RT1 (Exp. 05/2019)
2657RT1 (Exp. 05/2019)
Date Ranges: Exp. 05/2019

Additional Information

Agency: Food and Drug Administration (FDA)
Event ID: 78610
Status: Resolved
Manufacturer: Johnson & Johnson
Sold By: retailers nationwide
Manufactured In: United States
Units Affected: 67,260 units
Distributed To: Nationwide

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES ยท Raw API Response

openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.