Johnson Health Tech is recalling approximately 19,900 Matrix T1 and T3 series commercial treadmills, including models T1x, T1xe, T3x, T3xe, and T3xh. These professional-grade machines were sold at Johnson Health Tech and Johnson Fitness & Wellness stores nationwide from August 2009 through October 2020. The recall was issued because the power cords can become loose from the socket, creating a risk of fire; consumers should contact the company for a free installation of a power cord bracket.
The power cord can become loose from the treadmill's socket, leading to sparking, smoking, or melting of the components. Matrix has received 58 reports of such incidents, including seven fires and two cases of property damage.
Exercise facilities should ensure that the power cord is completely inserted into the power socket on the treadmills prior to each use, until repaired. Contact Johnson Health Tech North America to schedule a free installation of a power cord bracket. Johnson Health Tech North America is contacting all known purchasers directly.
Recalled T3xh Treadmill
Recalled T3xe Treadmill
Recalled T1x Treadmill
Recalled T1xe Treadmill
Serial number location
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response