Johnson Health Tech North America has expanded its recall of Matrix Fitness T1xe, T3x, and T3xm commercial treadmills manufactured from March 2018 through January 2024. About 9,700 additional units are affected by this expansion, in addition to about 19,900 units recalled previously in January 2022. The treadmill's power cord can become loose in the socket, which can cause sparking, smoking, or melting. There have been 59 reports of these issues, including seven reports of fire and two resulting in property damage, though no injuries have been reported. The treadmills feature a 60-inch by 20-inch running platform and a 33-inch console, with 'Matrix' printed on the console masts.
The power cord can loosen from the treadmill's power socket, posing a fire hazard. Matrix has received 59 reports of the cord and socket sparking, smoking, or melting, including seven reports of actual fires.
Exercise facilities should inspect their treadmills to confirm whether they have a power cord bracket installed on the unit. If the bracket is not already installed, facilities should ensure that the power cord is completely inserted into the power socket on the treadmills prior to each use, until repaired. Contact Johnson Health Tech North America to schedule a free installation of a power cord bracket or to order a power cord bracket for self-installation. Johnson Health Tech North America is contacting all known purchasers directly.
Running platform measures 60 inches long by 20 inches wide; has a 33-inch-wide console.
Running platform measures 60 inches long by 20 inches wide; has a 33-inch-wide console.
Running platform measures 60 inches long by 20 inches wide; has a 33-inch-wide console.
Recalled Matrix T3xe Treadmill
Recalled Matrix T3xm Treadmill
Recalled Matrix T1xe MAX Treadmill
Location on recalled treadmill of serial number
Location of model name and the serial number on the connecting bar at the bottom of the treadmill
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response