Johnson Health Tech is expanding its recall to include approximately 47,000 Matrix Retail and Vision treadmills because the power cord can become loose, posing a fire hazard. There have been 27 reports of the power cord-socket connection overheating, though no injuries have been reported. The recalled models include Matrix T30, TF30, T50, TF50, and T75 models, and Vision T9800, TF20, T40, and T80 models sold between April 2012 and May 2025. Consumers should check their units for a power cord bracket and contact the manufacturer for a free replacement locking power cord.
The power cord can loosen from the treadmill's socket while in use, leading to poor electrical contact and overheating, which creates a risk of fire. While no injuries have been reported, the firm has documented 27 instances of overheating at the connection point.
Consumers should inspect their treadmills to confirm whether they have a power cord bracket installed on the unit. If there is no power cord bracket, consumers should ensure that the power cord is completely inserted into the treadmill's power socket before each use, until the treadmill is repaired. Consumers should contact Johnson Health Tech North America to receive a free replacement power cord with an automatic locking-style plug by mail for self-installation. To facilitate consumer participation in this recall, the installation of the replacement power cord does not require any tools.
Serial number includes the letters TM, a three-digit model number, and the manufacture date in YY/MM format followed by a five-digit serial.
Serial number includes the letters TM, a three-digit model number, and the manufacture date in YY/MM format followed by a five-digit serial.
Serial number includes the letters TM, a three-digit model number, and the manufacture date in YY/MM format followed by a five-digit serial.
Serial number includes the letters TM, a three-digit model number, and the manufacture date in YY/MM format followed by a five-digit serial.
Serial number includes the letters TM, a three-digit model number, and the manufacture date in YY/MM format followed by a five-digit serial.
Recalled Matrix Retail T30 (TM729) Treadmill
Recalled Matrix Retail TF30 (TM693, TM693B) Treadmill
Recalled Matrix Retail T50 (TM695, TM767) Treadmill
Recalled Matrix Retail TF50 Treadmill (TM694, TM694B, TM768)
Recalled Matrix Retail T75 (TM703, TM703B, TM703C, TM703E) Treadmill
Recalled Vision T9800 (TM87) Treadmill
Recalled Vision TF20 (TM432, TM432C) Treadmill
Recalled Vision T40 (TM433, TM433C) Treadmill
Recalled Vision T80 (TM445) Treadmill
Location of model and serial number on lower front crossbar
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response