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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Electronics & Technology

Aduro Surge Wall Charging Towers Recalled for Shock and Fire Hazards

Agency Publication Date: December 1, 2022
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Summary

JBR Solutions is recalling about 51,750 Aduro Surge Wall Charging Towers because they contain incorrect polarization and poorly soldered connections. These power strips feature 12 outlets and dual USB ports and were sold in white and black colors. One report of a defect has been received, though no injuries or fires have been reported. Consumers should stop using the devices immediately and contact JBR Solutions for a full refund.

Risk

The internal wiring is incorrectly polarized and has poor solder joints, which creates a high risk of electrical shock to the user or the potential for the device to catch fire.

What You Should Do

  1. This recall affects all Aduro Surge Wall Charging Tower surge protectors, which feature 12 outlets and dual USB ports and were sold in white or black colors.
  2. Identify your product by checking the center front panel for the 'Aduro' logo and inspecting the label on the rear of the unit for model numbers AHR-318 or SS-Q1202 and SKU numbers SRG-WT12O2U or SRG-WT12O2UNV.
  3. Stop using the recalled surge protectors immediately and unplug them from the wall.
  4. Contact JBR Solutions toll-free at 877-522-3876 from 8 a.m. to 5 p.m. ET Monday through Friday, email productrecall@jbrsol.com, or visit https://www.aduroproducts.com/pages/productrecall to receive a full refund. JBR Solutions is also contacting known purchasers directly.
  5. Call the CPSC Hotline at 800-638-2772 if you have additional questions regarding this safety recall.

Your Remedy Options

๐Ÿ’ฐFull Refund

Consumers should immediately stop using the recalled surge protectors and contact JBR Solutions to receive a full refund. JBR Solutions is contacting known purchasers directly.

Contact: JBR Solutions toll-free at 877-522-3876 from 8 a.m. to 5 p.m. ET Monday through Friday, email at productrecall@jbrsol.com or online at https://www.aduroproducts.com/pages/productrecall or www.aduroproducts.com and click on "Recall Information" at the top of the page for more information.

Affected Products

Product: Aduro Surge Wall Charging Tower
Variants: White, Black
Model:
AHR-318
SS-Q1202
SRG-WT12O2U
SRG-WT12O2UNV
Date Ranges: Sold January 2020 through August 2022

The units feature 12 outlets and dual USB ports. The logo is on the front and model details are on the rear label.

Product Images

Recalled Aduro Surge Wall Charging Tower w/ 12 Outlets and Dual USB Ports in white and black

Recalled Aduro Surge Wall Charging Tower w/ 12 Outlets and Dual USB Ports in white and black

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 23059
Status: Active
Sold By: walmart.com; woot.com; amazon.com; aduroproducts.com; groupon.com
Manufactured In: China
Units Affected: About 51,750
Distributed To: Nationwide
Importer: JBR Solutions, of Metuchen, N.J.
Contact: JBR Solutions toll-free at 877-522-3876 from 8 a.m. to 5 p.m. ET Monday through Friday, email at productrecall@jbrsol.com or online at https://www.aduroproducts.com/pages/productrecall or www.aduroproducts.com and click on "Recall Information" at the top of the page for more information.
Agency Last Updated: December 1, 2022

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response