2026 Entegra Condor and Jayco Granite Ridge Recalled for Missing Valve

What You Should Do

1. This recall involves 2026 Entegra Condor and Jayco Granite Ridge motorhomes where the tempering mixing valve for the water heater may be missing.
2. As a temporary safety measure until the repair is complete, always turn on the cold water first before adding hot water to avoid contact with scalding temperatures.
3. Contact Jayco customer service at 1-800-283-8267 to confirm if your specific motorhome is affected and to schedule a service appointment.
4. Bring your vehicle to an authorized Jayco dealer, who will install the missing tempering mixing valve free of charge.
5. Beginning May 28, 2026, you can verify if your specific Vehicle Identification Number (VIN) is involved by using the recall search tool on the NHTSA website.
6. For additional questions, call the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov/recalls.

Your Remedy Options

You have 2 options:

Affected Products