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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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High RiskCPSC
Electronics & Technology/Batteries & Chargers

iStore Magnetic Wireless Power Banks Recalled for Fire and Burn Hazards

Agency Publication Date: July 17, 2025
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Summary

iStore is recalling about 8,520 Magnetic Wireless Power Banks (model IST-09991/W05) because the lithium-ion battery can overheat and ignite. There have been three reports of these 5000 mAh portable chargers exploding while charging, resulting in $15,000 in property damage and one minor burn injury. Consumers who purchased these chargers from airport stores, vending machines, or iStore.co between February 2023 and May 2025 should immediately stop using them and participate in the refund program.

Risk

The internal lithium-ion battery can overheat and explode while charging, posing a serious fire hazard and the risk of burn injuries to consumers. One incident has already resulted in a minor burn to a victim's arm and significant property damage.

What You Should Do

  1. This recall involves iStore Magnetic Wireless Power Banks, model IST-09991/W05, which are 5000 mAh portable chargers measuring approximately 3 inches by 2 inches by 0.25 inches and weighing about 3.2 ounces.
  2. Check your device for the iStore logo engraved on the front and model number IST-09991/W05 printed on the back to determine if your unit is affected.
  3. Stop using the recalled power bank immediately and do not attempt to charge it.
  4. Go to https://istore.co/pages/battery-recall or https://www.tomauri.com/pages/battery-recall to participate in the recall and initiate a refund.
  5. You will be required to submit two photographs via email to recall@istore.co: the first must show the front of the unit with the word 'Recalled' and the current date written in permanent marker; the second must show the model number on the back.
  6. Dispose of the power bank in accordance with local and state hazardous waste disposal regulations by contacting your municipal household hazardous waste (HHW) collection center; do not throw this battery in the trash or standard recycling bins.
  7. Contact iStore toll-free at 800-268-4049 from 9 a.m. to 5 p.m. ET Monday through Friday for additional assistance.
  8. Call the CPSC Hotline at 800-638-2772 for more information regarding this recall.

Your Remedy Options

๐Ÿ’ฐFull Refund

Consumers should immediately stop using the recalled wireless portable power bank and go to the firm's website to participate in the recall. Consumers will be asked to submit two photographs via email to recall@istore.co. The first photograph should be the front of the power bank with the word "Recalled" and the date written on it with permanent marker. The second photograph should include the model number, which is located on the back of the power bank. A purchase receipt will be requested but will not be required to participate in the recall. Consumers should immediately dispose of the power banks in accordance with local and state hazardous waste disposal regulations.

Contact: iStore toll-free at 800-268-4049 from 9 a.m. to 5 p.m. ET Monday through Friday, by email at recall@istore.co, or online at https://istore.co/pages/battery-recall and https://www.tomauri.com/pages/battery-recall or go to http://www.tomauri.com and click on "Recalls" at the bottom of the page.

Affected Products

Product: iStore Magnetic Wireless Power Bank (5000 mAh)
Model:
IST-09991/W05
Date Ranges: Sold February 2023 โ€” May 2025

Product measures 3 inches by 2 inches by 0.25 inches and weighs about 3.2 ounces; sold with a 12-inch USB-C to USB-C cable.

Product Images

Recalled iStore Magnetic Wireless Power Bank (packaging)

Recalled iStore Magnetic Wireless Power Bank (packaging)

Recalled iStore Magnetic Wireless Power Bank (front)

Recalled iStore Magnetic Wireless Power Bank (front)

Recalled iStore Magnetic Wireless Power Bank (back)

Recalled iStore Magnetic Wireless Power Bank (back)

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 25390
Status: Active
Sold By: iStore.co; Airport stores; Airport vending machines
Manufactured In: China
Units Affected: About 8,520 (An additional 6,400 were sold in Canada)
Distributed To: Nationwide
Importer: Tomauri Inc., of Ontario, Canada
Contact: iStore toll-free at 800-268-4049 from 9 a.m. to 5 p.m. ET Monday through Friday, by email at recall@istore.co, or online at https://istore.co/pages/battery-recall and https://www.tomauri.com/pages/battery-recall or go to http://www.tomauri.com and click on "Recalls" at the bottom of the page.
Agency Last Updated: July 17, 2025

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response