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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Electronics & Technology/Audio & Entertainment

ION Audio Recalls Portable Speakers Due to Explosion Hazard

Agency Publication Date: May 21, 2019
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Summary

ION Audio is recalling approximately 41,000 Sport Express, Cornerstone, Cornerstone Glow, and Keystone portable speakers. The battery in these speakers can leak hydrogen gas while charging, which may cause the speaker to burst and explode. ION Audio has received five reports of speakers exploding, four of which caused property damage to surrounding areas. Consumers should immediately stop using these speakers and contact ION Audio for a refund in the form of a gift card.

Risk

The internal battery can leak flammable hydrogen gas during the charging process. This gas can build up inside the speaker casing until the unit bursts, creating a sudden explosion that can cause injuries or damage nearby property.

What You Should Do

  1. Immediately stop using and stop charging your recalled ION Audio portable speaker.
  2. Identify your product by checking the model name and the UPC number located on the bottom of the speaker.
  3. For Sport Express speakers: Look for a black speaker about 9 inches tall with two front knobs and a neon blue clock (UPC 812715010911).
  4. For Cornerstone and Cornerstone Glow speakers: Look for triangular speakers with white casings about 14 inches wide (UPCs 812715018078, 812715018528, 812715019976, 812715019969).
  5. For Keystone speakers: Look for square speakers with white casings and gray centers about 9 inches tall (UPC 812715018139).
  6. Contact ION Audio toll-free at 833-682-0371 from 8:30 a.m. to 6:30 p.m. ET Monday through Friday, or online at www.ionaudio.com to receive a refund in the form of an ION Audio gift card.
  7. Contact the CPSC Hotline at 800-638-2772 if you have additional questions or need to report an incident.

Your Remedy Options

💰Full Refund

Consumers should immediately stop using the recalled portable speakers and contact ION Audio for a refund in the form of an ION Audio gift card.

Contact: ION Audio toll-free at 833-682-0371 from 8:30 a.m. to 6:30 p.m. ET Monday through Friday, or online at www.ionaudio.com and click on recalls located at the top of the page for more information.

Affected Products

Product: ION Audio Sport Express Portable Speaker
UPC Codes:
812715010911
Date Ranges: Sold June 2018 through May 2019
Product: ION Audio Cornerstone / Cornerstone Glow Portable Speaker
UPC Codes:
812715018078
812715018528
812715019976
812715019969
Date Ranges: Sold March 2016 through March 2019
Product: ION Audio Keystone Portable Speaker
UPC Codes:
812715018139
Date Ranges: Sold March 2016 through March 2019

Product Images

Recalled ION Audio Sport Express Portable Speaker

Recalled ION Audio Sport Express Portable Speaker

Recalled ION Audio Cornerstone Portable Speaker

Recalled ION Audio Cornerstone Portable Speaker

Recalled ION Audio Cornerstone Glow Portable Speaker

Recalled ION Audio Cornerstone Glow Portable Speaker

Recalled ION Keystone Portable Speaker

Recalled ION Keystone Portable Speaker

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 19124
Status: Active
Manufacturer: Shenzhen Fenda Technology Co., Ltd., China
Sold By: Sport Express was sold exclusively at Best Buy from June 2018 through May 2019 for about $70. Cornerstone, Cornerstone Glow, and Keystone were sold at various electronics stores nationwide and online from March 2016 through March 2019. Cornerstone and Cornerstone Glow sold for about $100 and the Keystone sold for about $200.
Manufactured In: China
Units Affected: About 41,000
Distributed To: Nationwide
Importer: ION Audio LLC, of Cumberland, Rhode Island
Contact: ION Audio toll-free at 833-682-0371 from 8:30 a.m. to 6:30 p.m. ET Monday through Friday, or online at www.ionaudio.com and click on recalls located at the top of the page for more information.
Agency Last Updated: May 21, 2019

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response