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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskFDA Device
Medical Devices/Surgical Equipment

da Vinci 5 Surgeon Consoles Recalled for Ergonomic Motor Failure

Agency Publication Date: December 19, 2025
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Summary

Intuitive Surgical, Inc. has recalled 144 da Vinci 5 Surgeon Consoles (Console Assembly: ASSY,DV5 CONSOLE,SSC,IS5000) due to a connector defect that causes the system to trigger "Error 23062." This error locks the positioning of the viewer, headrest, armrest, and pedal tray, making ergonomic adjustments impossible until the motor is replaced. While no injuries have been reported, this failure can lead to surgical delays, cancelled procedures, or the need to switch to an alternative surgical approach. Affected consoles were distributed nationwide across 30 states.

Risk

A faulty motor connector can cause the surgical console's ergonomic adjustments to freeze during use. This may force a surgeon to complete a procedure in an uncomfortable position or stop the surgery entirely to switch equipment, which increases the time a patient is under anesthesia and could lead to surgical complications.

What You Should Do

  1. This recall affects da Vinci 5 Surgeon Consoles (Assembly ASSY,DV5 CONSOLE,SSC,IS5000) with part number 380730-40, which contain a specific faulty column motor connector.
  2. Check the serial number of your surgeon console to determine if your unit is one of the 144 affected by this ergonomic failure. See the Affected Products section below for the full list of affected codes.
  3. Stop using the recalled device for any procedures where ergonomic adjustments are required for surgeon safety or efficiency.
  4. Contact Intuitive Surgical, Inc. or your authorized distributor immediately to arrange for a technician to replace the motor and correct the connection issue.
  5. Call the FDA Consumer Complaint hotline at 1-888-463-6332 for more information regarding this medical device recall.

Your Remedy Options

๐Ÿ“‹Other Action
How to: Stop using the recalled device. Contact the manufacturer or your distributor to arrange return, replacement, or correction.

Affected Products

Product: da Vinci 5 Surgeon Console (Part Number: 380730-40)
Model / REF:
ASSY,DV5 CONSOLE,SSC,IS5000
380730-40
Serial Numbers (144):
10476314
10485693
10496049
10497992
10503432
10503433
10507302
10509551
10511044
10511047
10516467
10518960
10518961
10522438
10522439
10522441
10523771
10523773
10523775
10523776
10523777
10523778
10523779
10523780
10523781
10529917
10529918
10529919
10529920
10529922
10534426
10534428
10534429
10534430
10534752
10534753
10534754
10534755
10534757
10543027
10543028
10543048
10543051
10544670
10544676
10544677
10544678
10547713
10547717
10547724
UDI:
00886874119747

Recall covers surgeon console assembly SSC, IS5000 and part number 380730-40 column motor connectors.

Additional Information

Agency: Food and Drug Administration (FDA)
Event ID: 98048
Status: Active
Manufacturer: Intuitive Surgical, Inc.
Sold By: Intuitive Surgical, Inc. authorized distributors
Manufactured In: United States
Units Affected: 144
Distributed To: Minnesota, Florida, Colorado, California, North Carolina, Kansas, Texas, South Carolina, West Virginia, Louisiana, Ohio, New York, New Hampshire, Georgia, Kentucky, Oklahoma, New Jersey, Massachusetts, Oregon, Pennsylvania, New Mexico, Arizona, Tennessee, North Dakota, Illinois, Arkansas, Washington, Indiana, Virginia, Connecticut

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES ยท Raw API Response

openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.