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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Commercial Vehicles

Proterra Operating Company, Inc.: 2022 ZX5 Transit Buses Recalled for Missing Interlock Override Switch

Agency Publication Date: November 7, 2022
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Summary

Proterra Operating Company, Inc. is recalling 3 of its 2022 ZX5 transit buses because the interlock override switch was not installed during production. Without this switch, drivers may be unable to move the bus if the interlock system engages, forcing passengers to transfer to another vehicle. Proterra will provide all necessary parts and installation instructions to owners to fix this issue free of charge.

Risk

If the interlock system engages and cannot be overridden, the bus will become immobilized, potentially in an unsafe location. This necessitates a passenger transfer, which increases the risk of injury to passengers and other road users.

What You Should Do

  1. Identify if your vehicle is one of the 3 affected 2022 Proterra ZX5 transit buses by checking your fleet records or VIN.
  2. Contact Proterra customer service at 1-864-438-0000 to coordinate the delivery of the interlock override switch and detailed installation instructions.
  3. Ensure the provided switch is installed according to Proterra's instructions to restore the driver's ability to override the interlock system.
  4. Contact the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov for more information regarding recall 22V829.

Your Remedy Options

๐Ÿ”งFree Repair

Free interlock override switch and installation instructions.

How to: Contact Proterra customer service at 1-864-438-0000 to receive the parts and instructions free of charge.

Affected Products

Product: 2022 Proterra ZX5 Transit Bus

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 22V829000
Status: Active
Manufacturer: Proterra Operating Company, Inc.
Sold By: authorized dealers
Units Affected: 3 vehicles(3% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: January 9, 2023
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Agency Last Updated: June 26, 2023

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response