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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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High RiskFDA Device
Medical Devices/Home Healthcare

Omnipod 5 iOS App Recalled for Insulin Over-Delivery Risk

Agency Publication Date: June 24, 2025
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Summary

Insulet Corporation is recalling all software versions of the Omnipod 5 iOS App used with the Omnipod 5 Automated Insulin Delivery System, affecting approximately 122,823 downloads. The recall is due to a software design issue where the app fails to recognize a comma as a decimal separator if the user manually changes their phone's region or format settings. This error can lead the system to deliver significantly more insulin than intended. While no injuries have been reported, users should be aware that manual entries like 0.1 units could be misinterpreted as 1 unit by the app. Consumers are advised to contact their healthcare provider or the manufacturer for further guidance.

Risk

The software defect can cause the app to ignore decimal points during manual entry, leading to insulin over-delivery. This poses a high risk of severe hypoglycemia (dangerously low blood sugar), which can be life-threatening if not treated immediately.

What You Should Do

  1. This recall affects the Omnipod 5 iOS App (Model PT-000664/M009-S-AP, UDI-DI 10385083000336), all software versions 1.X.X, available through the Apple App Store.
  2. Check your iPhone settings to ensure you have not manually updated the region or decimal preference to a format that uses a comma as a decimal separator.
  3. Stop using the product. Return it to the place of purchase for a refund or replacement, throw it away, or contact your healthcare provider or Insulet Corporation for further instructions.
  4. Call the FDA at 1-888-463-6332 (1-888-INFO-FDA) for more information regarding this medical device recall.

Your Remedy Options

You have 2 options:

๐Ÿ’ฐOption 1: Full Refund
How to: Contact your healthcare provider, or return the product to the place of purchase for a refund or replacement
๐Ÿ—‘๏ธOption 2: Dispose of Product
How to: Stop using and throw the product away.

Affected Products

Product: Omnipod 5 Automated Insulin Delivery System iOS Application
Variants: Software version 1.X.X
Model / REF:
PT-000664/M009-S-AP
UDI:
10385083000336

All software versions 1.X.X; available via the Apple App Store; US market only.

Additional Information

Agency: Food and Drug Administration (FDA)
Event ID: 96945
Status: Active
Manufacturer: Insulet Corporation
Sold By: Apple App Store
Manufactured In: United States
Units Affected: 122,823 downloads
Distributed To: Nationwide

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES ยท Raw API Response

openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.