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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Passenger Cars

Vantage Mobility, LLC: Insufficient Welds On Trailing Arm Mounts Can Fail

Agency Publication Date: February 6, 2025
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Summary

Vantage Mobility, LLC is recalling 644 Toyota Sienna vehicles from the 2023-2024 model years that have been converted for rear-entry wheelchair access. The trailing arm mounts on these converted vans may have insufficient welds that can crack and eventually fail. Owners are entitled to a free repair at an authorized dealer to secure the mounts.

Risk

A failure of the trailing arm mount welds can cause a loss of vehicle control, significantly increasing the risk of a crash.

What You Should Do

  1. Check if your vehicle is a 2023-2024 Toyota Sienna equipped with a rear entry wheelchair conversion by Vantage Mobility, LLC.
  2. Look for an owner notification letter which was mailed on March 6, 2025, or contact Vantage Mobility customer service at 1-800-488-9082 to verify if your VIN is affected.
  3. Dealers will repair the trailing arm mounts, free of charge.
  4. If you have additional questions, contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

🔧Free Repair

Free dealer repair of trailing arm mounts.

How to: Dealers will repair the trailing arm mounts, free of charge. Owners may contact Vantage Mobility customer service at 1-800-488-9082.

Affected Products

Product: 2023-2024 Toyota Sienna (Vantage Mobility Rear Entry Wheelchair Conversion)
Part / Model:
2023 Toyota Sienna
2024 Toyota Sienna

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 25V062000
Status: Active
Manufacturer: Vantage Mobility, LLC
Units Affected: 644 vehicles(100% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: March 6, 2025
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Distributed To: Nationwide
Agency Last Updated: October 3, 2025

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice · Raw API Response