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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicle Parts & Equipment/Tires

Michelin North America, Inc.: Agilis CrossClimate C-Metric Tires Recalled for Insufficient Snow Traction

Agency Publication Date: April 13, 2023
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Summary

Michelin North America is recalling 542,110 Agilis CrossClimate C-Metric tires because they fail to meet federal safety standards for snow traction. Although these tires are labeled for use in snow, they do not provide sufficient grip for all winter weather conditions. Michelin will offer owners the choice of a full refund or a free replacement with an equivalent tire that does not feature the 'Alpine' snow symbol.

Risk

Tires that lack adequate traction in snow can lead to skidding or loss of vehicle control, significantly increasing the risk of a crash during winter driving conditions.

What You Should Do

  1. Check your tire sidewalls for the product name 'Agilis CrossClimate C-Metric' and look for the Department of Transportation (DOT) codes between 0117 and 1423.
  2. If your tires match these DOT codes and are labeled with the Alpine Symbol (a snowflake inside a mountain), contact a Michelin dealer to schedule a remedy.
  3. Choose between your two remedy options: a full refund for the tire purchase or a free replacement with an Agilis CrossClimate C-Metric tire without the Alpine Symbol.
  4. If you have questions, contact Michelin Consumer Care at 1-888-971-3801.
  5. For additional information, you may contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

You have 2 options:

๐Ÿ’ฐOption 1: Full Refund

Full refund of the tire purchase price.

How to: Contact a Michelin dealer to request a refund for the affected tires.
๐Ÿ”„Option 2: Free Replacement

Free replacement with an equivalent tire size and fitment.

How to: Contact a Michelin dealer to have your tires replaced with Agilis CrossClimate C-Metric tires without the Alpine Symbol, free of charge.

Affected Products

Product: Michelin Agilis CrossClimate C-Metric Tires
Part / Model:
Agilis CrossClimate C-Metric
Lot Numbers:
DOT codes 0117 through 1423

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 23T002000
Status: Active
Manufacturer: Michelin North America, Inc.
Sold By: authorized dealers
Units Affected: 542,110 vehicles(542110% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Tire (T)
Recall Classification: Compliance (Federal Standard Violation)
Owner Notification Date: June 8, 2023
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Agency Last Updated: October 17, 2023

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response