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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Commercial Vehicles

Daimler Trucks North America, LLC: Thomas Built EFX and HDX School Buses Recalled for Roof Panel Separation

Agency Publication Date: October 12, 2022
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Summary

Daimler Trucks North America is recalling 17,613 Thomas Built EFX and HDX school buses from model years 2011 through 2023. The exterior roof panels on these buses were manufactured with joints that are not strong enough to meet federal safety standards. If the roof panel joints fail during a crash, the panel could separate and increase the risk of injury to children and other passengers inside the bus. Dealers will install additional mechanical fasteners to properly secure the joints at no cost to the vehicle owners.

Risk

The roof panel joints lack sufficient strength and may break apart or separate during a collision, potentially exposing passengers to sharp edges or failing to provide structural protection during a crash.

What You Should Do

  1. Identify if your fleet includes 2011-2023 Thomas Built EFX or HDX school buses affected by this recall (DTNA recall number FL957).
  2. Contact Daimler Trucks North America (DTNA) customer service at 1-800-547-0712 to verify if your specific vehicle is included in this recall and to schedule a free repair.
  3. Bring the affected bus to an authorized dealer, where they will add additional mechanical fasteners to secure the roof joints at no charge.
  4. For additional information, you may contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

🔧Free Repair

Dealers will add additional mechanical fasteners to secure the joints.

How to: Contact DTNA customer service at 1-800-547-0712 or an authorized dealer to arrange for the free installation of fasteners.

Affected Products

Product: 2011-2023 Thomas Built EFX School Bus
Product: 2011-2023 Thomas Built HDX School Bus

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 22V762000
Status: Active
Manufacturer: Daimler Trucks North America, LLC
Sold By: authorized dealers
Units Affected: 17,613 vehicles(14091% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Compliance (Federal Standard Violation)
Owner Notification Date: June 2, 2023
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: FL957
Agency Last Updated: July 2, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice · Raw API Response