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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Passenger Cars

2024-2025 Mercedes-Benz AMG EQE SUV Recalled for Pedestrian Warning Sound Defect

Agency Publication Date: December 1, 2025
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Summary

Mercedes-Benz USA is recalling approximately 1,899 model year 2024-2025 AMG EQE SUV 4MATIC vehicles due to a software error in the external pedestrian warning system. This error prevents the warning sound from increasing in volume as the vehicle accelerates, which fails to meet federal safety standards for hybrid and electric vehicles. No injuries or incidents have been reported, and dealers will provide a free software update to correct the system.

Risk

If the pedestrian warning sound does not increase in volume as the vehicle speeds up, pedestrians may not be alerted to an approaching vehicle, significantly increasing the risk of a crash or injury.

What You Should Do

  1. This recall involves model year 2024-2025 Mercedes-Benz AMG EQE SUV 4MATIC vehicles identified by manufacturer recall number 2025120003.
  2. Check if your specific Vehicle Identification Number (VIN) is affected by using the recall search tool at NHTSA.gov.
  3. Contact an authorized Mercedes-Benz dealer to schedule a free appointment to update the Acoustic Vehicle Alerting System (AVAS) software.
  4. For further information, contact Mercedes-Benz USA customer service at 1-800-367-6372.
  5. Call the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov for additional recall details.

Your Remedy Options

๐Ÿ”งFree Repair

Acoustic Vehicle Alerting System (AVAS) software update.

How to: Dealers will update the Acoustic Vehicle Alerting System (AVAS) software, free of charge. Owner notification letters were mailed January 12, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 5, 2025. MBUSA's number for this recall is 2025120003.

Affected Products

Product: 2024-2025 Mercedes-Benz AMG EQE SUV 4MATIC
Part / Model:
2025120003

Affected vehicles fail to comply with Federal Motor Vehicle Safety Standard number 141, 'Minimum Sound Requirements for Hybrid Electric Vehicles.'

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 25V830000
Status: Active
Manufacturer: Mercedes-Benz USA, LLC
Sold By: authorized dealers
Units Affected: 1,899 vehicles(100% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Compliance (Federal Standard Violation)
Owner Notification Date: January 12, 2026
Distributed To: Nationwide
Manufacturer Recall #: 2025120003
Agency Last Updated: January 13, 2026

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response