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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Recreational Vehicles

Jayco, Inc.: 2020-2021 Melbourne and Melbourne Prestige Motorhomes Recalled for Blank Display

Agency Publication Date: June 1, 2023
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Summary

Jayco, Inc. is recalling 62 of its 2020-2021 Melbourne and Melbourne Prestige motorhomes because the instrument cluster may fail to display any information upon starting the vehicle. This fault prevents the driver from seeing critical data like vehicle speed, fuel levels, and safety warning lights. To fix this issue, dealers will update the instrument cluster software free of charge.

Risk

A blank instrument panel leaves the driver without vital information such as current speed or active warning lights, significantly increasing the risk of a crash. Because this occurs at startup, the driver may be unaware of critical system failures or their actual driving speed while the vehicle is in motion.

What You Should Do

  1. Identify if your vehicle is affected by checking if it is a 2020 or 2021 Jayco Melbourne or Melbourne Prestige motorhome.
  2. Contact an authorized Jayco dealer to schedule a free software update for your vehicle's instrument cluster.
  3. If you have questions, contact Jayco customer service at 1-800-283-8267 and reference recall number Daimler 23V-204.
  4. Contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov for additional information.

Your Remedy Options

๐Ÿ”งFree Repair

Software update for the instrument cluster

How to: Contact an authorized dealer to have the instrument cluster software updated free of charge.

Affected Products

Product: 2020-2021 Jayco Melbourne
Product: 2020-2021 Jayco Melbourne Prestige

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 23V390000
Status: Active
Manufacturer: Jayco, Inc.
Sold By: authorized dealers
Units Affected: 62 vehicles(62% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: June 15, 2023
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: Daimler 23V-204
Agency Last Updated: August 28, 2023

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response