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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Commercial Vehicles

Nova Bus (US) Inc: Instrument Panel Malfunction/FMVSS 101

Agency Publication Date: September 3, 2024
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Summary

Nova Bus (US) Inc. is recalling 179 vehicles, specifically certain 2023 LFS Artic and 2023-2024 LFS models, because the instrument panel may fail to display the speedometer or incorrectly show warning lights. This issue is caused by defective firmware, which can also lead to a sudden loss of drive power while operating. Nova Bus will provide a free firmware update to fix the instrument panel and prevent power loss.

Risk

A malfunctioning instrument panel prevents the driver from seeing critical safety information like vehicle speed and warning lights, while a loss of drive power can cause the vehicle to stall unexpectedly, both of which significantly increase the risk of a crash.

What You Should Do

  1. Identify if your vehicle is affected by checking the model and year: this recall includes certain 2023 LFS Artic and 2023-2024 LFS vehicles.
  2. Contact Nova Bus customer service at 1-800-350-6682 to arrange for a free update to the instrument panel firmware. Reference recall number CR5636.
  3. For additional information, you may contact the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

🔧Free Repair

Instrument panel firmware update

How to: Contact Nova customer service at 1-800-350-6682 to have the instrument panel firmware updated free of charge.

Affected Products

Product: 2023 Nova Bus LFS Artic
Product: 2023-2024 Nova Bus LFS

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24V648000
Status: Active
Manufacturer: Nova Bus (US) Inc.
Sold By: authorized dealers
Manufactured In: United States
Units Affected: 179 vehicles(179% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Compliance (Federal Standard Violation)
Owner Notification Date: December 18, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: CR5636
Agency Last Updated: December 27, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice · Raw API Response