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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Passenger Cars

Volkswagen Group of America, Inc.: ID.4 Electric Vehicles Recalled for Instrument Panel and Camera Display Failure

Agency Publication Date: May 15, 2024
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Summary

Volkswagen is recalling approximately 79,965 of its 2021-2023 ID.4 electric vehicles due to a software defect that affects the interior screens. The center infotainment display and the driver's instrument panel may fail to turn on or could randomly restart while the vehicle is in motion. This software issue can result in the sudden loss of the speedometer display and the rearview camera image, which violates federal safety standards and increases the risk of a collision. Owners can have this issue resolved through a free software update provided by Volkswagen dealers.

Risk

The failure of these displays prevents the driver from seeing critical safety information like vehicle speed or the rearview camera image while reversing, significantly increasing the risk of a crash.

What You Should Do

  1. Check if your vehicle is a 2021, 2022, or 2023 Volkswagen ID.4 model affected by this recall.
  2. Contact an authorized Volkswagen dealer to schedule an appointment for a free software update to correct the instrument panel and center display issues.
  3. Refer to Volkswagen's internal recall number 919A when speaking with your dealer or customer service representative.
  4. If you have additional questions, contact Volkswagen customer service at 1-800-893-5298.
  5. For further assistance or to check your VIN, contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

🔧Free Repair

Free dealer software update

How to: Contact a Volkswagen dealer to have the vehicle's software updated at no cost to the owner.

Affected Products

Product: 2021-2023 Volkswagen ID.4

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24V344000
Status: Active
Manufacturer: Volkswagen Group of America, Inc.
Sold By: authorized dealers
Units Affected: 79,965 vehicles(1% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Compliance (Federal Standard Violation)
Owner Notification Date: December 20, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: 919A
Agency Last Updated: August 29, 2025

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice · Raw API Response