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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Passenger Cars

BMW of North America, LLC: Rolls-Royce Ghost Recalled for Shattering Instrument Cluster Glass

Agency Publication Date: September 21, 2023
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Summary

BMW of North America is recalling 1,305 Rolls-Royce Ghost vehicles from the 2021-2023 model years because the glass protecting the instrument cluster may not be safe. The single-layer tempered glass is prone to breaking during a crash, which can scatter shards throughout the cabin. Owners can take their vehicle to a Rolls-Royce dealer to have a protective coating applied to the glass at no cost.

Risk

In the event of a collision, the tempered glass protecting the dashboard instruments can shatter. The resulting broken glass fragments increase the risk of lacerations or other injuries to the driver and passengers during the crash.

What You Should Do

  1. Identify if you own a 2021-2023 Rolls-Royce Ghost vehicle affected by this recall.
  2. Contact an authorized Rolls-Royce dealer to schedule a service appointment for a free repair.
  3. Bring your vehicle to the dealer, where they will apply a specialized protective coating to the instrument cluster's tempered glass to prevent it from shattering in a crash.
  4. If you have further questions, contact Rolls-Royce customer service at 1-877-877-3735.
  5. For additional information, you may contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”งFree Repair

Application of a protective coating to the instrument cluster glass.

How to: Contact a Rolls-Royce dealer to have a protective coating applied to the single-layer tempered glass free of charge.

Affected Products

Product: 2021-2023 Rolls-Royce Ghost

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 23V645000
Status: Active
Manufacturer: BMW of North America, LLC
Sold By: Rolls-Royce dealers
Units Affected: 1,305 vehicles(1305% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: November 8, 2023
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Agency Last Updated: December 13, 2023

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response