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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Commercial Vehicles

Daimler Vans USA, LLC: Instrument Cluster Display Too Bright/FMVSS 101

Agency Publication Date: December 13, 2024
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Summary

Daimler Vans USA, LLC is recalling approximately 697 Mercedes-Benz Sprinter vehicles from the 2019-2022 model years. These vehicles have a defect where the instrument cluster display cannot be adjusted and remains too bright in certain lighting conditions, violating federal safety standards. Owners should take their vehicle to an authorized dealer to receive a free software update to correct the display controls.

Risk

An excessively bright instrument cluster can cause glare or overwhelm the driver's vision in dark conditions, making it difficult to read critical safety information and increasing the risk of a crash.

What You Should Do

  1. Check your vehicle's registration or VIN to determine if it is a 2019-2022 Mercedes-Benz Sprinter affected by this recall.
  2. Contact an authorized Mercedes-Benz or Daimler Vans dealer to schedule a free service appointment for the instrument cluster software update.
  3. Follow the verbatim remedy instructions: 'Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.'
  4. For additional information, you may contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”งFree Repair

Software update for the instrument cluster.

How to: Dealers will update the instrument cluster software, free of charge. Owners may contact DVUSA customer service at 1-877-762-8267 quoting recall number VS3BELKOM.

Affected Products

Product: 2019-2022 Mercedes-Benz Sprinter
Part / Model:
Sprinter
Date Ranges: 2019-2022

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24V930000
Status: Active
Manufacturer: Daimler Vans USA, LLC
Sold By: authorized dealers
Units Affected: 697 vehicles(697% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Compliance (Federal Standard Violation)
Owner Notification Date: January 31, 2025
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: VS3BELKOM
Agency Last Updated: February 4, 2025

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response