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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Recreational Vehicles

Jayco, Inc.: Various Entegra and Jayco Motorhomes Recalled for Inoperative Instrument Panels

Agency Publication Date: November 16, 2023
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Summary

Jayco, Inc. is recalling 134 of its 2023-2024 Entegra Emblem, Vision, Vision XL, Jayco Alante, Precept, and Precept Prestige motorhomes. Corrosion in the Smart Data Link Connector (SDLC) can interfere with internal vehicle communications, causing the instrument panel to stop working entirely. Without a working dashboard, drivers cannot see critical safety information such as speed or warning lights. Ford dealers will install a new wire harness connector and replace the SDLC module if necessary at no cost to owners.

Risk

If the instrument panel fails, the driver will not be able to see the speedometer or important safety warning lights. This loss of information significantly increases the risk of a crash while driving.

What You Should Do

  1. Check your vehicle's make, model, and year to see if it is one of the affected 2023-2024 Entegra Emblem, Vision, Vision XL, or Jayco Alante, Precept, and Precept Prestige motorhomes.
  2. Contact a local Ford dealership to schedule a free repair; dealers will install a wire harness connector and inspect or replace the Smart Data Link Connector (SDLC) module as needed.
  3. If you have additional questions, contact Jayco customer service at 1-800-283-8267 and refer to manufacturer recall number Ford 23V-510.
  4. For further information, you may contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

🔧Free Repair

Install a wire harness connector and inspect/replace the SDLC module

How to: Contact a Ford dealer to have the wire harness connector installed and the SDLC module inspected or replaced free of charge.

Affected Products

Product: 2023-2024 Entegra Emblem
Product: 2023-2024 Entegra Vision
Product: 2023-2024 Entegra Vision XL
Product: 2023-2024 Jayco Alante
Product: 2023-2024 Jayco Precept
Product: 2023-2024 Jayco Precept Prestige

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 23V771000
Status: Active
Manufacturer: Jayco, Inc.
Sold By: Jayco Dealers; Entegra Coach Dealers
Units Affected: 134 vehicles(67% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Compliance (Federal Standard Violation)
Owner Notification Date: December 13, 2023
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: Ford 23V-510
Agency Last Updated: December 19, 2023

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice · Raw API Response