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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Commercial Vehicles

Prevost Car (US) Inc.: X3-45 Motorcoaches Recalled Due to Inoperative Engine Stop Button

Agency Publication Date: December 12, 2022
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Summary

Prevost Car (US) Inc. is recalling 22 of its 2017-2018 X3-45 motorcoaches because a button located in the engine compartment may fail to work. Specifically, the engine stop button may not shut down the engine as intended when pressed. Prevost will provide a free software update to correct this issue to ensure the safety of those working on the vehicles. Owners were previously notified by mail starting in late January 2023.

Risk

If the engine stop button fails to function during maintenance or an emergency in the engine compartment, the engine will continue to run, which increases the risk of serious injury to service technicians or mechanics working near moving engine parts.

What You Should Do

  1. Identify if your vehicle is an affected 2017-2018 Prevost X3-45 motorcoach by checking your VIN or vehicle registration.
  2. Contact Prevost customer service at 1-866-870-2046 to schedule a free software update to fix the engine stop button functionality.
  3. Exercise extreme caution when performing maintenance in the engine compartment until the software update has been completed, as the emergency stop button may not function.
  4. For additional information, you may contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”งFree Repair

Free software update to restore engine stop button functionality.

How to: Contact Prevost's customer service at 1-866-870-2046 to arrange for the free software update.

Affected Products

Product: 2017-2018 Prevost X3-45 Motorcoach

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 22V918000
Status: Active
Manufacturer: Prevost Car (US) Inc.
Sold By: Authorized Prevost dealers
Units Affected: 22 vehicles(22% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: January 31, 2023
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Agency Last Updated: September 5, 2023

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response