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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Commercial Vehicles

Chrysler (FCA US, LLC): 2021 Ram ProMaster Recalled for Inoperative Electronic Stability Control

Agency Publication Date: April 25, 2024
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Summary

Chrysler (FCA US, LLC) is recalling 2 affected 2021 Ram ProMaster vehicles because a loose ground nut may cause the Electronic Stability Control (ESC) system to stop working. If the ESC system is inoperative, the vehicle fails to meet federal safety standards for stability control. Dealers will tighten the ground nut assembly to ensure a secure electrical connection at no cost to the owners. The manufacturer notes that these specific affected vehicles have already been repaired, but owners can verify their status with customer service.

Risk

An inoperative electronic stability control system reduces the vehicle's ability to maintain traction and directional control during steering maneuvers, which significantly increases the risk of a crash.

What You Should Do

  1. Identify if your vehicle is one of the 2 affected units by checking your VIN on the NHTSA website or contacting your dealer to confirm the repair status for your 2021 Ram ProMaster.
  2. Contact FCA US, LLC customer service at 1-800-853-1403 and mention recall number 43B to confirm that the ground nut assembly on your vehicle has been properly tightened.
  3. If the repair has not been performed, schedule a free service appointment with an authorized dealer to have the ground nut assembly tightened.
  4. For additional information or questions regarding this safety recall, contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

🔧Free Repair

Tighten the ground nut assembly

How to: Dealers will tighten the ground nut assembly free of charge to ensure the electronic stability control system functions correctly.

Affected Products

Product: 2021 Ram ProMaster

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24V290000
Status: Active
Manufacturer: Chrysler (FCA US, LLC)
Sold By: Authorized RAM dealers
Units Affected: 2 vehicles(2% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Compliance (Federal Standard Violation)
Owner Notification Date: January 27, 2021
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: 43B
Agency Last Updated: May 6, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice · Raw API Response