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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Commercial Vehicles

Mack Trucks, Inc.: 2024 Anthem and Pinnacle Trucks Recalled for Inoperative Stability Control

Agency Publication Date: October 13, 2023
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Summary

Mack Trucks, Inc. is recalling 13 of its 2024 Anthem and Pinnacle vehicles because of a software programming error. This error can cause the electronic stability control (ESC) system to stop working entirely. Dealers will fix the issue by reprogramming the control unit software at no cost to owners.

Risk

If the electronic stability control system becomes inoperative, the driver may lose assistance during maneuvers that require vehicle stabilization, significantly increasing the risk of a crash.

What You Should Do

  1. Check your vehicle's make, model, and year to see if you own a 2024 Mack Anthem or 2024 Mack Pinnacle truck.
  2. Contact a Mack Trucks dealer to schedule a free appointment to have the control unit software reprogrammed.
  3. For further information or questions regarding this recall (Mack recall number SC0450), contact Mack customer service at 1-800-866-1177.
  4. Contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov for additional details.

Your Remedy Options

๐Ÿ”งFree Repair

Free software reprogramming of the control unit.

How to: Contact a Mack dealer to have the control unit software updated free of charge.

Affected Products

Product: 2024 Mack Anthem
Product: 2024 Mack Pinnacle

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 23V691000
Status: Active
Manufacturer: Mack Trucks, Inc.
Sold By: Mack Trucks dealers
Units Affected: 13 vehicles(13% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: November 1, 2023
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: SC0450
Agency Last Updated: November 1, 2023

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response