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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Trucks & SUVs

Chrysler (FCA US, LLC): Jeep Wrangler and Grand Cherokee Recalled for Inoperative Windshield Defrosting

Agency Publication Date: February 15, 2024
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Summary

Chrysler is recalling 199,143 vehicles, including 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee models. A software error in the hybrid control processor (HCP) can cause the windshield defrosting and defogging system to stop working entirely. This failure means the vehicles do not meet federal safety standards for visibility and can lead to a crash if the driver cannot see through the windshield in cold or humid weather. Dealers will provide a free software update to fix the issue.

Risk

If the defrosting and defogging system fails, ice or fog can build up on the windshield and significantly reduce the driver's visibility. This loss of visibility increases the likelihood of a crash, especially in hazardous weather conditions.

What You Should Do

  1. Check if your vehicle is included in this recall: Affected models include 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles.
  2. Contact an authorized Chrysler or Jeep dealer to schedule a free appointment to have your vehicle's hybrid control processor (HCP) software updated.
  3. If you have questions or need help finding a dealer, contact Chrysler customer service at 1-800-853-1403 and mention recall number 04B.
  4. For additional information, you can contact the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

🔧Free Repair

Free software update for the hybrid control processor (HCP).

How to: Contact an authorized dealer to have the HCP software updated at no cost.

Affected Products

Product: 2021-2024 Jeep Wrangler
Product: 2022-2024 Jeep Grand Cherokee

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24V111000
Status: Active
Manufacturer: Chrysler (FCA US, LLC)
Sold By: authorized dealers
Units Affected: 199,143 vehicles(199143% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Compliance (Federal Standard Violation)
Owner Notification Date: February 29, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: 04B
Agency Last Updated: June 18, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice · Raw API Response