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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Kitchen & Cookware/Tableware

Indigo Branded Bear Mugs Recalled for Burn and Laceration Hazards

Agency Publication Date: November 23, 2022
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Summary

Indigo Books & Music is recalling approximately 270 Indigo branded Papa Bear and Mama Bear ceramic mugs because they can crack or break when filled with hot liquid. These white mugs are identifiable by their animal-shaped ears on the rim and the words "PAPA BEAR" or "MAMA BEAR" on the front. No injuries have been reported at the time of this recall. Consumers should stop using the mugs immediately and return them to the place of purchase for a full refund.

Risk

The ceramic mugs can suddenly crack or break when filled with hot liquid, posing a danger of burns from spilled contents and cuts from broken ceramic shards.

What You Should Do

  1. This recall affects Indigo branded ceramic Papa Bear and Mama Bear mugs with batch numbers 1220, 0621, 1021, or 0920 and UPC codes 882709402770 or 882709402763.
  2. Check the bottom of your mug to identify if it is part of the recall; the brand name "Indigo" and a four-digit batch code are printed on the base.
  3. Locate the white price sticker on the bottom of the mug to verify if it contains UPC 882709402770 (Papa Bear) or 882709402763 (Mama Bear).
  4. Immediately stop using the recalled mugs and return them to the Indigo store in Short Hills, New Jersey for a full refund.
  5. For more information, contact Indigo toll-free at 833-463-4461 from 8 a.m. to 9 p.m. ET Monday through Friday, or 10 a.m. to 6 p.m. ET Saturday and Sunday, email service@indigo.ca, or visit www.indigo.ca and click on "Recall."
  6. Call the CPSC Hotline at 800-638-2772 if you have additional questions regarding this recall.

Your Remedy Options

๐Ÿ’ฐFull Refund

Consumers should immediately stop using the recalled Papa Bear and Mama Bear mugs and return them to the Indigo store for a full refund.

Contact: Indigo toll-free at 833-463-4461 from 8 a.m. to 9 p.m. ET Monday through Friday or from 10 a.m. to 6 p.m. ET Saturday and Sunday, by email at service@indigo.ca or online at www.chapters.indigo.ca/en-ca/product-recalls or www.indigo.ca and click on "Recall."

Affected Products

Product: Indigo branded Papa Bear and Mama Bear Mugs
Variants: Papa Bear (Blue interior), Mama Bear (Aqua interior), White exterior, Ceramic with animal ears
UPC Codes:
882709402770
882709402763
Lot Numbers:
1220
0621
1021
0920
Date Ranges: Sold December 2020 through May 2022

Indigo brand name is printed on the bottom.

Product Images

Recalled Indigo Papa Bear mug

Recalled Indigo Papa Bear mug

Recalled Indigo Mama Bear mug

Recalled Indigo Mama Bear mug

Location of batch code on the bottom of the mug

Location of batch code on the bottom of the mug

The UPC number is printed on the price sticker on the bottom of the mug

The UPC number is printed on the price sticker on the bottom of the mug

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 23053
Status: Active
Manufacturer: Guangdong Totye, Ceramics, of Chaozhou, China
Sold By: Indigo
Distributor: Indigo Books & Music Inc., of Short Hills, New Jersey
Manufactured In: China
Units Affected: About 270 (In addition, about 29,232 were sold in Canada)
Distributed To: New Jersey
Importer: Indigo Books & Music Inc., of Short Hills, New Jersey
Contact: Indigo toll-free at 833-463-4461 from 8 a.m. to 9 p.m. ET Monday through Friday or from 10 a.m. to 6 p.m. ET Saturday and Sunday, by email at service@indigo.ca or online at www.chapters.indigo.ca/en-ca/product-recalls or www.indigo.ca and click on "Recall."
Agency Last Updated: November 23, 2022

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response