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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Critical RiskFDA Drug
Medications & Supplements/Topical Products

Incredible Products, SA de CV: Gelbac T Antibacterial Hand Gel Recalled for Methanol Contamination

Agency Publication Date: September 18, 2020
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Summary

Incredible Products, SA de CV is recalling Incredible Products Gelbac T Antibacterial Hand Gel (80% ethyl alcohol) because testing found the product contains methanol instead of the labeled ethyl alcohol. Methanol, or wood alcohol, is a toxic substance that is not an acceptable ingredient for hand sanitizers and can be dangerous when absorbed through the skin or swallowed. This recall affects both the 4.2-ounce (125 mL) bottles and the larger 33.8-ounce (1 L) bottles distributed in California and Georgia. Consumers who have these products should contact their healthcare provider or pharmacist for guidance and return any unused product to the place of purchase for a refund.

Risk

Substantial methanol exposure can result in nausea, vomiting, headache, blurred vision, permanent blindness, seizures, coma, permanent damage to the nervous system, or death. While all persons using these products on their hands are at risk, young children who accidentally ingest these products and adolescents or adults who drink these products as an alcohol (ethanol) substitute are at highest risk for methanol poisoning.

What You Should Do

  1. Check your product label for the name 'Incredible Products Gelbac T Antibacterial Hand Gel (ethyl alcohol 80%)' and Lot number 001 with an expiration date of 04/2023.
  2. Identify the bottle size and codes: the 4.2 Oz./125 mL bottle has NDC 71761-000-00 and UPC 7502278002555; the 33.8 Oz./1 L bottle has UPC 7502278002586.
  3. Stop using the hand sanitizer immediately and do not dispose of it by pouring it down the drain or mixing it with other liquids.
  4. Contact your healthcare provider or pharmacist if you have experienced any symptoms related to using or accidentally ingesting this product.
  5. Return any unused product to the pharmacy or place of purchase for a refund and contact the manufacturer for further instructions.
  6. Call the FDA Consumer Complaint hotline at 1-888-723-3332 (1-888-SAFEFDA) or visit www.fda.gov/safety/recalls for more information.

Your Remedy Options

💰Full Refund

Drug product return and refund

How to: Contact your healthcare provider or pharmacist for guidance. Return any unused product to the pharmacy for a refund

Affected Products

Product: Incredible Products Gelbac T Antibacterial Hand Gel (4.2 Oz./125 mL)
Model:
NDC: 71761-000-00
UPC Codes:
7502278002555
Lot Numbers:
001 (Exp. 04/2023)
Date Ranges: Expiration 04/2023
Product: Incredible Products Gelbac T Antibacterial Hand Gel (33.8 Oz./1 L)
UPC Codes:
7502278002586
Lot Numbers:
001 (Exp. 04/2023)
Date Ranges: Expiration 04/2023

Product Images

Front label, GELBAC T ANTIBACTERIAL HANDGEL 125ml/4.2 oz.

Front label, GELBAC T ANTIBACTERIAL HANDGEL 125ml/4.2 oz.

Back label, GELBAC T ANTIBACTERIAL HANDGEL 125ml/4.2 oz.

Back label, GELBAC T ANTIBACTERIAL HANDGEL 125ml/4.2 oz.

Label, GELBAC T ANTIBACTERIAL HANDGEL 1 liters /33.8 oz

Label, GELBAC T ANTIBACTERIAL HANDGEL 1 liters /33.8 oz

Additional Information

Agency: Food and Drug Administration (FDA)
Event ID: 86199
Status: Resolved
Manufacturer: Incredible Products, SA de CV
Sold By: Pacific Coast Global Inc.
Manufactured In: Mexico
Distributed To: California, Georgia

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES · FDA Press Release · Raw API Response

openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.