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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Commercial Vehicles

Nova Bus (US) Inc: Incorrectly Installed Wheelchair Securement System

Agency Publication Date: December 3, 2024
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Summary

Nova Bus (US) Inc. is recalling 24 of its 2022-2024 LFS model buses because the wheelchair securement system may have been installed with attachment points in the wrong locations. This defect means wheelchairs may not be properly anchored to the vehicle floor. Nova Bus will reinstall the securement systems correctly for all affected vehicles at no cost to owners.

Risk

Incorrectly located attachment points may prevent the securement system from adequately restraining a passenger in a wheelchair, significantly increasing the risk of serious injury during a crash or sudden stop.

What You Should Do

  1. Check your fleet records to determine if you own 2022-2024 Nova Bus LFS models affected by recall CR5674.
  2. Contact Nova Bus customer service at 1-866-870-2046 to verify if your specific VIN is included in this recall and to schedule a free repair.
  3. Follow the verbatim remedy instructions: Nova Bus will reinstall securement system, free of charge. Owners may contact Nova Bus at 1-866-870-2046.
  4. Refer to the official manufacturer recall number CR5674 when speaking with representatives.
  5. For additional questions or to report safety concerns, contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”งFree Repair

Reinstallation of the wheelchair securement system.

How to: Nova Bus will reinstall securement system, free of charge. Owners may contact Nova Bus at 1-866-870-2046.

Affected Products

Product: Nova Bus LFS
Part / Model:
LFS
Date Ranges: 2022-2024

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24V907000
Status: Active
Manufacturer: Nova Bus (US) Inc.
Sold By: authorized dealers
Manufactured In: United States
Units Affected: 24 vehicles(24% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: January 28, 2025
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: CR5674
Agency Last Updated: January 31, 2025

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response