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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Commercial Vehicles

Volvo Bus Corporation: 2022 9700 Buses Recalled for Incorrectly Installed GPS Devices

Agency Publication Date: December 12, 2022
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Summary

Volvo Bus Corporation is recalling 20 of its 2022 9700 buses because the GPS devices may have been installed incorrectly. This installation error can interfere with the accelerator pedal sensor, potentially causing the engine to lose power suddenly while driving. Prevost will inspect and reinstall the GPS devices for all affected vehicles free of charge.

Risk

An unexpected loss of drive power while in motion increases the risk of a crash. Furthermore, if the bus becomes disabled in traffic, passengers may need to evacuate in an uncontrolled environment, which increases the risk of injury.

What You Should Do

  1. Identify if your vehicle is affected by checking for the 2022 Volvo Bus 9700 model.
  2. Contact Volvo Bus customer service at 1-866-870-2046 to confirm if your specific bus is part of the recall and to schedule a free inspection and repair.
  3. If necessary, Prevost will reinstall the GPS device at no cost to you.
  4. For additional questions or to report safety concerns, contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”งFree Repair

Inspection and reinstallation of GPS devices.

How to: Contact Volvo Bus customer service at 1-866-870-2046 to arrange for a free inspection and reinstallation of the GPS device by Prevost.

Affected Products

Product: 2022 Volvo Bus 9700

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 22V917000
Status: Active
Manufacturer: Volvo Bus Corporation
Sold By: authorized dealers
Units Affected: 20 vehicles(20% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: February 1, 2023
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: SR23-82
Agency Last Updated: September 6, 2023

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response