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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Recreational Vehicles

Keystone RV Company: Travel Trailers Recalled for Loose Metal Sidewalls

Agency Publication Date: July 9, 2024
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Summary

Keystone RV Company is recalling 393 travel trailers, including certain 2024 Springdale, Hideout, Aspen Trail, and Colorado models. The metal sidewalls on these vehicles may have been incorrectly attached during manufacturing, which can cause them to come loose while the trailer is in motion. To fix this issue, dealers will install additional metal supports at no cost to owners.

Risk

A sidewall that detaches while the vehicle is being towed can fall onto the roadway, creating an immediate hazard for other drivers and significantly increasing the risk of a crash or injury.

What You Should Do

  1. Identify if your travel trailer is affected by checking the model and year: this recall includes 2024 Springdale 245ML, 2024 Hideout 24L0F, 2024 Aspen Trail 260THLOFT and 360THLOFT, and 2024 Colorado 360THLOFT models.
  2. Contact Keystone RV Company customer service at 1-574-535-2100 to verify if your specific unit is part of recall number 24-456.
  3. Schedule an appointment with an authorized Keystone dealer to have additional metal supports installed on the sidewalls free of charge.
  4. If you have additional questions, contact the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

🔧Free Repair

Free installation of additional metal supports

How to: Contact Keystone customer service at 1-574-535-2100 or an authorized dealer to schedule a free repair.

Affected Products

Product: 2024 Keystone Springdale 245ML
Part / Model:
245ML
Product: 2024 Keystone Hideout 24L0F
Part / Model:
24L0F
Product: 2024 Keystone Aspen Trail 260THLOFT
Part / Model:
260THLOFT
Product: 2024 Keystone Aspen Trail 360THLOFT
Part / Model:
360THLOFT
Product: 2024 Keystone Colorado 360THLOFT
Part / Model:
360THLOFT

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24V521000
Status: Active
Manufacturer: Keystone RV Company
Sold By: Authorized Keystone RV Dealers
Units Affected: 393 vehicles(393% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: August 15, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Distributed To: Nationwide
Manufacturer Recall #: 24-456
Agency Last Updated: April 1, 2025

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice · Raw API Response