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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Passenger Cars

Mercedes-Benz USA, LLC: Incorrectly Attached Driver's Seat Rail

Agency Publication Date: October 25, 2024
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Summary

Mercedes-Benz USA, LLC is recalling approximately 7 of its 2023 GLC 300 and GLC 300 4MATIC vehicles due to a safety defect where the driver and front passenger seat rails may be incorrectly attached to the vehicle body. An incorrectly attached seat rail may fail to properly restrain the occupants in the event of a crash, which increases the risk of injury. Owners are advised that their local dealer will inspect and tighten the bolt connections free of charge.

Risk

The seat rail may not stay secured during a collision, meaning the seat could shift or fail to restrain the occupant as intended, significantly increasing the risk of injury in a crash.

What You Should Do

  1. Identify if your vehicle is an affected 2023 GLC 300 or GLC 300 4MATIC by checking your vehicle identification number (VIN) or contacting your local authorized Mercedes-Benz dealer.
  2. Contact an authorized Mercedes-Benz dealer to schedule a service appointment to have the bolt connection inspected and tightened at no cost. You may contact MBUSA customer service at 1-800-367-6372.
  3. For further assistance or to report any issues, contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

🔧Free Repair

Inspect the bolt connection and tighten the bolts between the driver and front passenger seat rail and the vehicle body.

How to: Dealers will inspect the bolt connection and tighten the bolts between the driver and front passenger seat rail and the vehicle body, free of charge.

Affected Products

Product: 2023 Mercedes-Benz GLC 300
Product: 2023 Mercedes-Benz GLC 300 4MATIC

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24V808000
Status: Active
Manufacturer: Mercedes-Benz USA, LLC
Sold By: authorized Mercedes-Benz dealers
Units Affected: 7 vehicles(7% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: December 4, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Distributed To: Nationwide
Agency Last Updated: December 4, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice · Raw API Response