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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Critical RiskNHTSA
Vehicles/Commercial Vehicles

Mack Trucks, Inc.: MD Series Trucks Recalled Due to Sudden Loss of Steering and Power

Agency Publication Date: June 16, 2024
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Summary

Mack Trucks, Inc. is recalling approximately 24 model year 2024 MD vehicles because a high voltage connector was assembled incorrectly. This defect can prevent the connector's lock from engaging, which allows the high voltage cable to shake loose during operation. To address this safety risk, dealers will inspect and repair the mechanical connector lock free of charge. Owners were notified by mail starting July 10, 2024.

Risk

A loose high voltage cable can lead to a sudden and total loss of both steering and drive power while the vehicle is in motion. This condition significantly increases the risk of a crash, and owners are advised not to drive the vehicle until the repair is finished.

What You Should Do

  1. Stop driving this vehicle immediately and park it until the recall repair is completed.
  2. Confirm your vehicle is a 2024 Mack MD truck and contact Mack customer service at 1-800-866-1177 to verify if it is part of recall SC0467.
  3. Contact an authorized Mack Trucks dealer to schedule a free inspection and repair of the high voltage mechanical connector lock.
  4. If you have additional questions or need assistance finding a dealer, call the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.safercar.gov.

Your Remedy Options

You have 2 options:

๐Ÿ”งOption 1: Free Repair

Inspection and repair of the mechanical connector lock.

How to: Contact an authorized dealer to have the high voltage connector lock inspected and repaired free of charge.
๐Ÿ“‹Option 2: Other Action

Do not drive order.

How to: Owners are advised not to drive their vehicles until the remedy has been completed.

Affected Products

Product: 2024 Mack MD

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24V447000
Status: Active
Manufacturer: Mack Trucks, Inc.
Sold By: authorized dealers
Units Affected: 24 vehicles(2% estimated defective)
Park Vehicle: Yes โ€” park this vehicle until the recall repair is completed
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: July 10, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Distributed To: Nationwide
Manufacturer Recall #: SC0467
Agency Last Updated: July 11, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response