Go Backs
HomeCategoriesStatesCheck Your Home
Go Backs

Track product recalls and safety alerts from CPSC, FDA, NHTSA, and USDA. Stay informed and keep your family safe.

Browse

  • Categories
  • States
  • Check Your Home
  • Risk Levels

Agencies

  • CPSC
  • FDA Food
  • FDA Drug
  • FDA Device
  • FDA Veterinary
  • NHTSA
  • USDA

Company

  • About
  • FAQ
  • Contact
  • Terms of Service
  • Privacy Policy
Buy Me a Coffee

Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

ยฉ 2026 Go Backs. All rights reserved.

Medium RiskNHTSA
Vehicle Parts & Equipment/Electrical & Lighting

Mercedes-Benz USA, LLC: 2023 EQE 350 Vehicles Recalled for Incorrectly Adjusted Headlights

Agency Publication Date: December 15, 2023
Share:
Sign in to monitor this recall

Summary

Mercedes-Benz USA is recalling 10 of its 2023 EQE 350 vehicles equipped with comfort suspension. A software error in the headlight control unit can cause the headlights to be incorrectly adjusted, which may reduce your visibility of oncoming traffic or affect the vehicle's driving control systems. Dealers will provide a free software update to the headlight control unit to correct the issue.

Risk

Incorrectly aimed headlights can make it difficult to see the road or oncoming vehicles clearly, significantly increasing the risk of a crash. Additionally, the software error may impair the vehicle's dynamic driving control performance, further compromising safety.

What You Should Do

  1. Confirm if your vehicle is affected by checking if you own a 2023 Mercedes-Benz EQE 350 equipped with comfort suspension.
  2. Contact an authorized Mercedes-Benz dealer to schedule a free appointment to have your headlight control unit software updated.
  3. If you have questions or need to confirm your vehicle's inclusion in this recall, contact Mercedes-Benz USA (MBUSA) customer service at 1-800-367-6372.
  4. For additional information, you may contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”งFree Repair

Free headlight control unit software update

How to: Contact a Mercedes-Benz dealer to have the software updated at no cost.

Affected Products

Product: 2023 Mercedes-Benz EQE 350 (with comfort suspension)

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 23V853000
Status: Active
Manufacturer: Mercedes-Benz USA, LLC
Sold By: authorized dealers
Units Affected: 10 vehicles(10% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: February 2, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: 2024010009
Agency Last Updated: February 23, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response