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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Recreational Vehicles

Jayco, Inc.: Entegra Anthem, Aspire, Cornerstone, and Reatta XL Motorhomes Recalled for Seat Weld

Agency Publication Date: February 1, 2024
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Summary

Jayco, Inc. is recalling 148 of its 2020-2023 Entegra Anthem, Aspire, Cornerstone, and Reatta XL motorhomes. The pedestal mounting plate on the passenger's seat may have been improperly welded, which can cause the plate to separate and the entire seat assembly to loosen or detach from the vehicle. Jayco will provide a free inspection and replace the seat pedestal if the weld is missing.

Risk

If the seat mounting plate separates, the passenger seat and seat belt anchorages could fail or detach during use or in a crash. This significantly increases the risk of injury to the occupant and fails to meet federal safety standards for seating systems.

What You Should Do

  1. Identify if you own an affected 2020-2023 Entegra Anthem, Aspire, Cornerstone, or Reatta XL motorhome.
  2. Contact an authorized Jayco dealer to schedule a free inspection of the passenger seat pedestal mounting plate for missing or improper welds.
  3. If a welding defect is found, the dealer will replace the seat pedestal at no cost to you.
  4. If you have additional questions, contact Jayco customer service at 1-800-283-8267 and reference recall number 9903602.
  5. For more information, contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”งFree Repair

Inspection and pedestal replacement

How to: Dealers will inspect for a missing weld and replace the pedestal as necessary, free of charge.

Affected Products

Product: 2020-2023 Entegra Anthem
Product: 2020-2023 Entegra Aspire
Product: 2020-2023 Entegra Cornerstone
Product: 2020-2023 Entegra Reatta XL

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24V061000
Status: Active
Manufacturer: Jayco, Inc.
Sold By: Authorized Jayco Dealers
Units Affected: 148 vehicles(1% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Compliance (Federal Standard Violation)
Owner Notification Date: March 11, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: 9903602
Agency Last Updated: December 18, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response