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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Recreational Vehicles

2025-2026 Jayco Melbourne and Entegra Qwest Recalled for Incorrect Weight Labels

Agency Publication Date: December 9, 2025
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Summary

Jayco, Inc. is recalling approximately 7 recreational vehicles, including 2025 Melbourne, 2026 Melbourne Prestige, and Entegra Qwest models. The Certification and Occupant and Cargo Carrying Capacity (OCCC) labels on these vehicles may display incorrect weight ratings, specifically the Gross Vehicle Weight Rating (GVWR), Gross Axle Weight Rating (GAWR), and Gross Combination Weight Rating (GCWR). Jayco is mailing corrected labels to owners free of charge to replace the inaccurate ones.

Risk

Incorrect weight labels can lead a driver to unintentionally overload the vehicle. An overloaded vehicle can suffer from impaired handling and increased mechanical stress, which significantly increases the risk of a crash.

What You Should Do

  1. This recall affects approximately 7 recreational vehicles: the 2025 Jayco Melbourne, the 2026 Jayco Melbourne Prestige, and the Entegra Qwest models.
  2. Check the Certification and Occupant and Cargo Carrying Capacity (OCCC) labels on your vehicle, which provide the Gross Vehicle Weight Rating (GVWR) and other capacity limits, to see if they match the information in your owner's manual or recall notification.
  3. Jayco will mail corrected weight and certification labels to affected owners free of charge. Owner notification letters were mailed around December 16, 2025.
  4. If you have not received your label or have additional questions, contact Jayco customer service at 1-800-283-8267 and mention recall number 9903644.
  5. For further information, call the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov/recalls.

Your Remedy Options

๐Ÿ”งFree Repair

Mailing of corrected weight capacity and certification labels.

How to: Jayco will mail corrected labels, free of charge. Owner notification letters were mailed December 16, 2025. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903644.

Affected Products

Product: 2025 Melbourne

Certain 2025 models affected.

Product: 2026 Melbourne Prestige

Certain 2026 models affected.

Product: Entegra Qwest

Specific model year not listed in data but included in recall notice.

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 25V847000
Status: Active
Manufacturer: Jayco, Inc.
Sold By: authorized dealers
Manufactured In: United States
Units Affected: 7 vehicles(100% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Compliance (Federal Standard Violation)
Owner Notification Date: December 16, 2025
Distributed To: Nationwide
Manufacturer Recall #: 9903644
Agency Last Updated: December 17, 2025

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response