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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Trucks & SUVs

2023 Ford F-250, F-350, and F-450 Recalled for Rearview Camera Defect

Agency Publication Date: February 28, 2025
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Summary

Ford Motor Company is recalling approximately 355 of its 2023 Ford F-Super Duty F-250, F-350, and F-450 trucks. These specific vehicles were previously repaired incorrectly for a prior recall (23V-573) and may still fail to display the default rearview camera image when the Pro Trailer Hitch Assist feature is active. To correct this, dealers will provide a free software update for the truck's Advanced Drive Assistance System (ADAS) module.

Risk

If the rearview camera fails to display the correct image, the driver's visibility of the area behind the vehicle is significantly reduced. This increased blind spot can lead to an increased risk of a crash, property damage, or injury while reversing.

What You Should Do

  1. This recall involves 2023 Ford F-Super Duty F-250, F-350, and F-450 trucks that were previously serviced for recall number 23V-573.
  2. Verify if your vehicle is affected by checking for the Pro Trailer Hitch Assist feature, as the camera failure specifically occurs when this system is in use.
  3. Contact an authorized Ford dealer to schedule an appointment for a free software update to the Advanced Drive Assistance System (ADAS) module.
  4. For more information, contact Ford customer service at 1-866-436-7332 and mention recall number 25S17.
  5. Call the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov/recalls for additional details regarding this safety campaign.

Your Remedy Options

๐Ÿ”งFree Repair

Free software update for the ADAS module.

How to: Dealers will update the Advanced Drive Assistance System (ADAS) module software, free of charge. Owners may contact Ford customer service at 1-866-436-7332.

Affected Products

Product: 2023 Ford F-250
Variants: F-Super Duty

Specifically those previously repaired under recall 23V-573.

Product: 2023 Ford F-350
Variants: F-Super Duty

Specifically those previously repaired under recall 23V-573.

Product: 2023 Ford F-450
Variants: F-Super Duty

Specifically those previously repaired under recall 23V-573.

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 25V134000
Status: Active
Manufacturer: Ford Motor Company
Sold By: Ford Dealers
Units Affected: 355 vehicles(100% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: April 4, 2025
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: 25S17
Agency Last Updated: August 26, 2025

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response