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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Trucks & SUVs

Chrysler (FCA US, LLC): 2022 Ram Promaster Recalled for Incorrect Rearview Camera

Agency Publication Date: December 22, 2022
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Summary

Chrysler (FCA US, LLC) is recalling 38 units of the 2022 Ram Promaster Chassis Cab and incomplete vehicles that were manufactured with an incorrect analog rearview camera. This specific analog camera model cannot be properly installed on these vehicles, causing them to fail federal safety standards for rear visibility. To resolve this issue, dealers will replace the incorrect analog unit with a compatible digital rearview camera at no cost to the owner.

Risk

A rearview camera that is inoperative or cannot be installed reduces the driver's ability to see objects or people behind the vehicle while reversing, significantly increasing the risk of a crash or injury.

What You Should Do

  1. Check your vehicle records to determine if you own a 2022 Ram Promaster Chassis Cab or an incomplete vehicle potentially equipped with an analog rearview camera.
  2. Contact your local Chrysler or Ram dealer to schedule a free appointment to have the analog rearview camera replaced with the correct digital version.
  3. If you have questions regarding this recall, contact FCA US, LLC customer service at 1-800-853-1403 and reference recall number ZC5.
  4. For additional information, you may contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”„Free Replacement

Dealers will supply and install a digital rearview camera free of charge.

How to: Contact FCA US, LLC customer service at 1-800-853-1403 or visit a local dealership to receive the replacement digital camera.

Affected Products

Product: 2022 Ram Promaster Chassis Cab
Product: 2022 Ram Promaster Incomplete Vehicles

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 22V947000
Status: Active
Manufacturer: Chrysler (FCA US, LLC)
Sold By: authorized dealers
Units Affected: 38 vehicles(38% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Compliance (Federal Standard Violation)
Owner Notification Date: February 7, 2023
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: ZC5
Agency Last Updated: June 15, 2023

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response